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HVAC Lake Havasu City, Arizona

Air Control Home Services

5.0 (2,711)

Air Control Home Services, 2571 N Kiowa Blvd, Lake Havasu City, AZ 86403

Air Control Home Services — photo 1

From the review pages

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5.0 on Google (2,711)

5.0 Roger Green May 2024 via Google
From making the initial estimate appointment through the actual installation and follow-on customer service and support, I've received nothing short of OUTSTANDING friendly, knowledgeable, and responsive customer service. FANTASTIC communications. AWESOME technicians, ESPECIALLY Aaron. FIRST RATE experience from start to finish. Looking forward to continued service and support from them in the future.

Response from the owner

Thank you so much for this review, Roger! We appreciate you being a customer and helping to share the word about us. We are glad to hear that you were satisfied with Aaron’s service and the rest of the Air Control Home Services team! Please don't hesitate to reach out if you need anything in the future.

5.0 sabrina bice May 2024 via Google
Samuel and Jonathan had great customer service and made sure we were happy with our return air placements before installing. Super informative and even cleaned up well after themselves. We are very happy with the services provided.

Response from the owner

Thank you for your review, Sabrina! We appreciate you being a customer and your kind words. We are glad you were satisfied with Samuel & Jonathan’s service. Let us know if you need anything in the future!

5.0 Danielle Lawson April 2024 via Google
I received the best customer service ever with Christopher from Air Control. Immediately following my online maintenance request I received a phone call confirming the service and was scheduled for the time I had requested. The tech was super knowledgeable and efficient, not to mention got everything done within a timely manner. I will continue to recommend Air Control to anyone who asks about a great AC company here in town! Thank you Christopher for being top notch!

Response from the owner

Danielle, we appreciate your review and are thrilled to hear everything went smoothly. We are so happy you are satisfied with Christopher’s service! Please don't hesitate to reach out if you need anything in the future.

5.0 Margaret Fulcher April 2024 via Google
Terrific service so far. I called this morning to make an appointment to service my heating/ac unit. It quit blowing cold air. Greg was at my house about noon. He was professional and very knowledgeable even though he told us something we didn’t want to hear, need a new system to replace the 20+ year old unit we currently have. He said he could get it to run but couldn’t say how long we could limp it along. I wasn’t surprised by the news but still. Jeff, the project manager was here by 5:00 and gave us estimates for different systems and costs that went along with each. We’ve chosen a new system and it could be installed in a couple days. Actually, the quoted price was about $5000 less than what I expected. I’ve been very impressed! Keep up the good work! Friday morning the new unit arrived and the two young men that installed it were terrific. Everything was in place and running smoothly by early afternoon. They even helped us set up the app on our phones. Don’t think they appreciated the 2 1/2 foot snake skin they found when the old unit was removed but at least they didn’t meet the snake!

Response from the owner

Margaret, we appreciate your review and your confidence in us. We’re so happy you were pleased with Greg and Jeff’s service! Please don't hesitate to reach out if you need anything in the future.

5.0 JESSICA SANCHEZ March 2024 via Google
Highly recommend Air Control Home Services to EVERYONE. Jason and his team are more than great. I called Air Control to conduct services on my AC units and was thrilled that they were able to get me the following day. Not only did Jason show up timely, was beyond professional, but he was very open about our situation and with his recommendations. To further reiterate on their great customer service, I was able to get my unit replaced the following day, YES, back to back services within two days!!! I did not feel pressured into purchasing a new unit as Jason showed us the issues with our current one and provided us with a great deal. The services requested and the services rendered were beyond my expectations. You wouldn’t be disappointed.

Response from the owner

Jessica, we appreciate your review and your confidence in us. We’re so happy you were pleased with Jason’s service and had a great experience with the rest of the Air Control Home Services team! Let us know if you need anything in the future - we are always here for you.

5.0 juliana doyle February 2024 via Google
I have the home maintenance service with this company. Aaron Robinson was my Plumber technician. He was extremely polite and very knowledgeable. What I like about Aaron and this company is their experience in their field. When they fix it. It’s FIXED. My water pressure was double what it should be. Did I wanna replace the regulator and ball valve, !of course not. Aaron was able to explain how the wrong amount of pressure overtime affects my pipes. Etc etc. Each visit is an educational one.My home is my biggest investment. Although I don’t wanna hear what’s wrong hahahaha. These technicians are so truthful and explain your options so well, the information provided gives you the opportunity to make an educated decision. Aaron did just that. You get what you pay for!

Response from the owner

Thank you for sharing your positive experience, Juliana! We're thrilled to hear about your satisfaction with Aaron and our home maintenance service! We're delighted that Aaron's politeness, knowledge, and professionalism have made a positive impact on your experience. We appreciate your understanding of the importance of maintaining your home and the educational aspect of each visit. Our goal is to provide truthful and transparent information, empowering you to make educated decisions. If you ever have further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to continuing to provide excellent service in the future! Thank you for being an amazing part of Air Control Home Services.

5.0 Michael Schwaner January 2024 via Google
They were great!!!!! From start to finish!!!! Everone was very professional. So update, my unit has been installed for 3 months now, and I have had to call them back to fix a couple of small issues. They have been fantastic! The day I called they were out that same afternoon to resolve the problem! Khayman has been great! I would still highly recommend them!

Response from the owner

Thank you, Michael! We appreciate your feedback. We strive to offer our customers the best possible experience, and we're thrilled that we were able to deliver. We're glad to see that Khayman has been able to address the concerns with your new unit, and we're always here to help should you have additional questions. Thank you for being the best part of Air Control Home Services!

5.0 Maria Eshe December 2023 via Google
John was the plumber who came to the rescue. He is very professional, knowledgeable , and efficient. This was not the first time we’ve had great service from this company . Justin was here for our a/c. He too was highly knowledgeable and efficient. I’m impressed with the quality of service and will continue to call in them again. I highly recommend Air Control Home Services.

Response from the owner

Thank you, Maria! We appreciate you for taking the time to recognize John's service performance! Your positive feedback means so much to our company. It was a pleasure to service your home comfort needs. Please reach out again if there is anything else we can do for you! Thank you for choosing Air Control Home Services!

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