So kind! Friendly with my kiddo who was all up in their business the whole time! Lol. Everyone was so nice and got the job done quick! It seems like they all function together well! Love their hospitality and honesty! It’s rare these days. Easy 5 star with my experience!
HVAC Lake Havasu City, Arizona
Quality Comfort Heating & Air
Quality Comfort Heating & Air, 2484 Rainbow Ave N, Lake Havasu City, AZ 86403
From the review pages
Write a review5.0 on Google (45)
Based on the 8 reviews on file.
Kyle was very professional, and explained everything to us. He knew what he was doing. Nice to see that there are people that are doing business that are honest, straightforward. We haven't had anyone with kind of service for our ac in the past 4 years. When it is time to install a new unit, because of Kyle, you guys will get that opportunity. Thanks again for such great service.
Response from the owner
Thank you so much for trusting Quality Comfort Heating & Air with your in-home comfort needs. We are thrilled you were happy with our services today and you are back up and running with cold air. We guarantee to always provide the quality you deserve and the comfort you can rely on! Have a beautiful day.
The serviceman showed up timely and worked quickly. Provided the Freon that was needed. He answered questions that were asked. I did not notice until after he had finished the work and left that we did not get the new filter we were told we'd receive, by the scheduler. Thank you.
Response from the owner
Thank you so much for trusting Quality Comfort Heating & Air with your in-home comfort needs. It was a pleasure meeting you at the Home Show. Again, I do apologize for the mix up with the filters, but I am glad you were pleased that we came back and brought filters and hopefully you enjoy the Starbucks gift card as our way of apologizing for the inconvenience. Have a wonderful weekend!
We have had the BEST experience with this company from beginning to finish. Competent skilled workers and nice nice owners. I recommend them to ANYONE wanting to upgrade or add, like we did, to existing a/c. Excellent customer service and support. Thank you Mike, Tina, Kyle, and Tanner!! Awesome
Response from the owner
Thank you so much for trusting Quality Comfort Heating & Air with your in-home comfort needs. It was a pleasure meeting you and Dan! We are so glad you were happy with our services and you're enjoying your new Mini Split system. We couldn't be happier. Have a beautiful weekend!
We appreciated the reminders about the upcoming appointment. The technician was right on time and was very polite and seemed to know exactly what he was supposed to do. He kept us informed about the process and what he found. Lots of pictures were taken for reference. We would definitely recommend them and will use them again in the future.
Response from the owner
Thank you so much for trusting Quality Comfort Heating & Air with your in-home comfort needs. We are glad we were able to deliver exactly what was promised. We appreciate the kind words with your review and have a wonderful week!
Educated technicians that fully explain each step. I had 2 house units and 2 mini-splits serviced today. Very happy with Quality Comfort's service. They PROVIDE and change the filters! Last AC company I used would not do that. Thanks Tanner and Kyle!
Response from the owner
Thank you so much for trusting Quality Comfort Heating & Air with your in-home comfort needs. We are ecstatic that you were pleased with our services. It was a pleasure meeting you guys and we look forward to seeing you for your next maintenance. Have a wonderful week and see you on the water :)
We were pleased to see a company with a thorough inspection process. Thanks to Kyle's systematic inspection, he discovered a cluster of power wires that had burned through a wire cap and could have potentially shorted out on the metal housing of the condenser unit. It did cost us more than the service special and I'm sure there's a method to their madness, but I'm thankful it wasn't 120 degrees and waiting for an AC tech to show up! Preventative maintenance is the key to maintaining a good running AC system. It wasn't cheap but we agreed to the repairs and happy our system is now in good shape. Kyle is a good technician and works smart not hard! Thanks for your service.
Response from the owner
Thank you so much for trusting Quality Comfort Heating & Air with your in-home comfort needs. We are delighted that you were pleased with our services and we were able to evaluate your system before the heat of the summer approaches. We look forward to seeing you at your next visit!
My very old a/c- heating unit was in need of replacement & was finally giving way. I had already checked into costs of replacement but felt one more quote wouldn't hurt. I called Quality Comfort. Tina their sales person worked with me, listened & offered advice & gave me a price I couldn't pass up. Mike & his crew that did the install was very polite. They respected my home & my property & when they left you would have never known they had been there working. This was a pleasant experience to find such a company that seemed to care about me as a customer. My unit is working perfectly & I definitely would recommend Quality Comfort.
Response from the owner
Thank you so much for trusting Quality Comfort Heating & Air with your in-home comfort needs. We are thrilled we were able to help you with your new heating and air system and hope you are loving it. It is our mission to never over promise and under deliver. We are here if you ever need anything. Have a wonderful day!
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