Polar Bear Services

Great company and dependable. My service guy Hayden was early to the appointment, progressional and got the job done, definitely will recommend this company to anyone land will use them again if needed.

Exceptional Service from Patrick at Polar Bear Services I recently had the pleasure of experiencing exceptional service from Patrick, a technician from Polar Bear Services, who came to fix my air conditioning system at my house. From start to finish, Patrick's professionalism and expertise were truly outstanding. Patrick took the time to thoroughly explain my system to me, identifying the root cause of the issue and explaining the necessary steps to rectify it. His clear and concise explanations helped me understand the problem better and made me feel confident in his abilities. Not only was Patrick knowledgeable, but he also displayed a remarkable level of care and attention to detail throughout the repair process. He ensured that every aspect of the job was completed to the highest standard, leaving no stone unturned in his quest to restore my system to its optimal condition. Furthermore, Patrick's friendly demeanor and approachable nature made the entire experience pleasant and stress-free. He went above and beyond to answer all of my questions and address any concerns I had, making me feel valued as a customer. Thanks to Patrick's expertise and dedication, my air conditioning system is now running smoothly again, providing much-needed relief during these hot summer days. I cannot recommend Polar Bear Services and Patrick highly enough for their exceptional service and professionalism. If you're in need of air conditioning repairs, look no further than Polar Bear Services and request Patrick—you won't be disappointed. Side-note…I reached out to them at 5:20pm and the owner called me within 5 minutes. Less than 24 hours later, my air is blowing snowballs. Thanks again!!!

Patrick came out and fixed our issues with our AC unit ASAP. He made clear what the problem was so that my husband and I can make an informed decision going forward. Will definitely be calling on him again when needed.

I’m the owner of Geronimo’s Event Center in Forestdale, Alabama!! I have to give this company and especially their technician John a 10 hands up on a great job done. I called and got an appointment within a couple of days. John arrived on time the day of my appointment and was very professional. He was very knowledgeable and courteous throughout the whole time at my building. He did an excellent job from A to Z. I highly recommend this company for the services they provide.

Just had our spring AC checkup. We have been using Polar Bear for 4 years now. Love them. Today I had Patrick for my technician. He was very friendly and knowledgeable. I highly recommend them!!

Horrible follow-up. They repaired our ice maker ~4.0 months. They convinced us to purchase a service agreement. Now the gasket is not working again and they are telling us that there is only a 3-month warranty. They came out and charged us for a service call and said the service agreement only gets you a discount. Pretty bad when a company doesn't stand by their work for more than 3 months. My wife has also called multiple times with promises the owner would call her back to discuss our concerns. We are still waiting with no response.

When our heat went out I called and within 1 day I had an appointment scheduled and heat was restored. Even though the issue itself needed farther work the guy who came to work on it for us was able to get it running for us in the meantime. The professionalism and honesty without trying to just make a buck that was my experience seals the deal for this company being the only one I will ever use and refer to anyone else. Highly recommend, you will not be disappointed.

Kaden came out and solved my electrical problem and I am thankful for for this companies employees attention to detail. Thanks Kaden I also had a gas heater issue and Steve installed a new heater in a few minutes.Thanks Steve Both of these technicians were friendly and helpful and I'm well pleased with the results of their work. I will recommend them to anyone who needs their service.