★ 4.9 on Google (62)
5 ★ 8
4 ★ 0
3 ★ 0
2 ★ 0
1 ★ 0
Based on the 8 reviews on file.
★★★★★ ★★★★★ 5.0 Obe1 Cannoli April 2024 via Google
Had water leaking from air return on a Sunday evening. Called Koolray and they answered immediately and we're very professional and friendly. They had someone out within a couple hours and did the job well, professionally, and for a fair price. I highly recommend this company, and will be using them for all my AC needs from now on.
Response from the owner
Thank you
★★★★★ ★★★★★ 5.0 Ryann Post April 2024 via Google
Koolray Heating & Air Conditioning recently completed an AC project at our townhome in Jupiter. We partnered with Koolray to remove our air handler unit, rebuild ductwork & plenum and reinstall a new air handler unit. It was a great experience working with the owner Ray and the Koolray team to make sure the work was done correctly and to the highest standards, and that it was! Koolray is professional, good with communication, skilled, experienced, timely and does the project work correctly. Our new AC & the repairs that were made are completed, installed and everything is functioning perfectly. Koolray Heating & Air Conditioning is a great company and I would HIGHLY recommend them for any heating & air conditioning needs. Best in the business! No fluff. Easy to give a 5-star review.
Response from the owner
Thank you
★★★★★ ★★★★★ 5.0 Andy Katz April 2024 via Google
From the moment Raymond arrived, his kindness and friendly demeanor were evident. He expertly serviced our air conditioning unit and took the time to educate me on the optimal maintenance to ensure its longevity. Working with Kool Ray was a seamless and dependable experience. The convenience of text message notifications kept me well-informed throughout the process, and impressively, our issue was resolved in under 24 hours from the time we reached out for help!
I am very grateful to Raymond and the entire Kool Ray team for their dedication to keeping our space comfortably cool. Their professionalism and efficiency are commendable, and I fully recommend their services to anyone in search of a reliable and trustworthy service provider. Thank you and I’m grateful again for your service!
Response from the owner
Thank you !
★★★★★ ★★★★★ 5.0 James Hagberg April 2024 via Google
Came out on short notice. Extremely professional and informative. Explained all in great detail, gave instructions for future action to help mitigate the situation. Will definitely use in the future. Highly recommend to all in need of these services.
Response from the owner
Thank you James! Stay Kool. ❄️
★★★★★ ★★★★★ 5.0 Climbing Sun March 2024 via Google
Technician Silver was great. Answered all my questions and showed me each phase of the work as it unfolded. Did a thorough job of mold removal inside the air handler. Installed 2 UV lights. The whole visit took 2 hours. Highly recommend this company.
Response from the owner
Thank you !
★★★★★ ★★★★★ 5.0 Dana Ortiz March 2024 via Google
Nothings worse than coming home to a house thats 80 degrees on a Sunday evening. After being told I’d have to wait 24 hours by other companies, Raymond came out within the hour & made sure we were up & running for a silly easy fix! Can’t recommend them enough. We will definitely be using them for all of our AC needs!
Response from the owner
Thank you for your feedback! Stay Kool!
★★★★★ ★★★★★ 5.0 Ja mac March 2024 via Google
Ray and his team did an excellent job from start to finish on a full HVAC replacement for the 20 year old dual unit system in our home (two air handlers & two condensers).
From the start, they did a thorough review of my current systems, listened to the expectations my wife and I had with the upgrade, and provided a fair estimate up front, that only changed when we requested a modification in the work.
The team completed the work, which included running new ducts that added adequate temperature control to two new areas of the home(a previously closed in back patio, and a two car garage) over two days, and I don't think we ever completely lost AC in the home.
Ray also moved two of the duct runs for our master bedroom so they were directly connected to the main duct of the Air Handler, without having other lines tapped off of them. Even though it was already the coolest part of the home, moving the lines helped accomplish one of our main goals for the upgrade, getting the master bedroom cooler.
To summarize, all the work was done professionally, on time, and at the quoted prices, so there weren't't any surprises.
Can't recommend Ray and his team more, and will continue to use them for any of our HVAC needs in our home, or in our condo.
Thanks,
John M.
Response from the owner
Thank you for the amazing review, we appreciate your business
★★★★★ ★★★★★ 5.0 Nicholas Petrino September 2022 via Google
There are so many companies that will claim they can do the job, just to make some quick cash. Then there are companies, like Koolray, that do the job and do it RIGHT the 1st time around! We recently hired a GC to install a new Air Conditioning System in our house. Then afterwards when I looked it over, everything was so jimmy-rigged, it was barely functional! Therefore, I called around and, thankfully, found Koolray Air Conditioning. Not only were they friendly and came right out to inspect, but they gave us a fair price and revamped everything within a week’s notice! If you’re looking for an honest company, call Koolray!
Response from the owner
Thank you for the feedback. We appreciate it greatly.