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HVAC Meridian, Mississippi

The Service Company

4.0 (31)

The Service Company, 2680 Sellers Dr, Meridian, MS 39301

The Service Company — photo 1

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4.0 on Google (31)

5.0 Rebecca February 2024 via Google
I had them come out a few months ago to replace 2 light switches in my mobile home (the one in the kitchen was tricky, to say the least) and also fix some wiring that was connected to my front porch light. They communicated well with me. Technicians were excellent. They explained the cost of what it would be before the work was done. A little pricey but worth every penny. The tech also made a special trip back out there for an extra part and did not charge me. He communicated well with me. Four months later, everything still works great. I can't believe that porch light is still working as it should!! Thank y'all so much!

Response from the owner

Rebecca, We appreciate your honest and positive review. When each customer calls us they know exactly what it is that they have in mind that they are wanting. We always try to listen and give you exactly what it is that you desire. No two jobs are alike and that is why we feel it is so important and believe that communication is a key essential in you getting exactly what it is that you request. We have always strived to perform QUALITY work that will provide you with long lasting quality service. Whether your service is lighting, cooling, heating, preventive maintenance on a/c, plumbing or generator installs & repairs. Whatever your needs may be, we always try to please our customers in giving them what they want for their home or business. We all know that there are times that breakdowns happen, however, that is why we back our name with our Quality 1 year guarantee on the work we perform. We are always here to help with whatever comfort needs you may have and are very happy to hear that you were pleased with your service provided.

5.0 Michelle Rutledge February 2024 via Google
Always friendly and professional. Prompt service and reasonable rates.

Response from the owner

Michelle, We greatly appreciate your approval of our service. We always try to be prompt, professional and provide you with exactly the service that you are hoping for plus more. We do appreciate your business always!

2.0 Theresa Cross November 2023 via Google
I called them about a gas leak. It took three days going back and forth trying to find it, and I was told they charged $85 an hour. I asked the technician if I was going to be charged when he went back and he told me no which turned out to be a liar because they said it was not their fault. I called and talked to the manager and she was very rude saying what matters is that they found the leak. I definitely would not use them again and would not recommend them for service. I later got a bill for 459.35 which was ridiculous.
1.0 Chardai Clay April 2023 via Google
I attempted to get a new ac unit installed and was pretty much given the run around. I called and spoke to somebody and they would promise to call back but didn’t. I ultimately decided to use Jackson Heating and Air which was responsive and affordable.
1.0 Clay McGill February 2023 via Google
I called this company on a Monday morning to look at my AC they said someone would be calling shortly to make sure I was home. Didn’t receive any calls Monday or Tuesday so at noon Tuesday I called them back asked if a technician was coming the lady said she would tell the service supervisor to send someone out. I waited until 4:30 then called and canceled. I then called Heblon Heating and Cooling they set up a time for the technician to be at my house the next morning he called me before he came and was there on time. Also he was very courteous and professional. I’ve used The Service Company in the past I don’t what has changed but I never had this problem before with this company. All I can say is they missed out on my money. I had to have a new unit installed both outside and inside.
5.0 Darryl Carter June 2021 via Google
Mr. Charlie was the inspector assigned to this contract. He performed exceptionally well...also the report document and software is best product I have ever seem in the business. Me and my realtor highly recommend them and will definitely use them for follow up inspection after sevice work is completed.
5.0 Dr Jeffery Q. Friend June 2020 via Google
I recently use this company for Electrical and to service HAV Systems! Upon their arrival I found them to be very Knowledgeable about what they were doing, and they all showed concern Giving me exactly what we wanted. They also concluded their work in a timely fashion! I would Highly recommend this company! I am Planning on using them soon for some Plumbing Concerns that I have.
5.0 Ray Walters July 2018 via Google
In from Oklahoma to visit Mom Air not working 78 temp in house and getting worse. Called after 5 they got in touch with Tech and James was there in a hour. But on the phone he explained the cost the possibility of what he thought it could be and he was right. He fixed it quickly was professionally. He was polite and explained things to my mom we are going to sleep comfortably tonight thanks to James and The Service Company Ray W

Response from the owner

So glad we could get the A/C working at your mom's, Ray. Thank you so much for giving us a call and letting us help! I really appreciate the five-star review, and want you to know that we're always here if you need a hand. -Christy Bennett, Owner

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