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HVAC Millbrook, Alabama

AirNow Home Services

4.9 (2,720)

AirNow Home Services, 3481 Main St, Millbrook, AL 36054

AirNow Home Services — photo 1

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4.9 on Google (2,720)

5.0 WILLIAM KATIP May 2024 via Google
Austin Segrest and Nate Smith were phenomenal technicians! They arrived shortly after our phone call and remedied numerous problems including a melted outlet! They answered our questions, gave advice, and were very knowledgeable, experienced and polite. AirNow is the best! ******************************************* This weekend our a/c went out and AirNow answered and sent Dexter Bailey out on the weekend and he did a GREAT JOB—very polite, knowledgeable, thorough and GOT IT FIXED on a hot day! Thank you!

Response from the owner

Hi WILLIAM KATIP, Thank you very much for the wonderful review! We always strive to provide every customer with the best service possible. We appreciate you telling the world about us!

5.0 Kala Monfee May 2024 via Google
Called when our unit stopped cooling. The tech was here within the hour and fixed our issue quickly! Was very kind, gave us a great price. Highly recommend Air Now!

Response from the owner

Kala, we thank you for your trust in our company and value your time to leave us a 5-star rating!

4.0 KL G April 2024 via Google
Joe had excellent customer service.. He did try and help resolve my issue. Joe was able to find the leak in the unit. My compressor went out in my unit. Joe did recommend a new unit. I was given a prices for both a new compressor and quotes a price for a new unit. Joe was exceptional in explaining my options. Chad was called in and gave me a more detailed explanation of what my choices is..
5.0 Laura Walters April 2024 via Google
I had Dexter. He was very helpful and honest. I had requested to get a technician that can take a look at the attic fans and unfortunately Dexter was not confident in his ability to help in this area. He was honest with me about it which does matter to me! He had great customer service recommended some additional items to buy, when I wasn’t sure about the purchase he quoted the items for me and emailed it to me. He was very professional. I was most appreciative about the fact that he allowed my son to follow him and watch him work on the AC unit. He was extremely kind and these kind of technicians is why I use your company! By questions were not all answered but superb customer service is most important to me!

Response from the owner

Laura Walters, We are so glad you were pleased with our service. Thank you for choosing and trusting us with your plumbing, heating and cooling needs.

5.0 Lenny Hunsinger April 2024 via Google
Dustin did a great job. Asked if he could do extra service related work, he quoted price and was happy to get it done. Thank you for knowledgeable tech's with positive attitudes.

Response from the owner

Hi Lenny Hunsinger, Thank you for the great review! We are dedicated to providing every customer with excellent service. We appreciate you taking the time to share your experience with us.

5.0 Courtney J March 2024 via Google
My tech Nate was great. He was honest about the work I need done and explain everything that needs to be done in order for the job to be completed. Update: Nate and Cody did an excellent job install my 2 attic fans. They’re professional, understanding and knowledgeable. I will definitely be doing business again.

Response from the owner

Courtney J, Thank you for choosing AirNow Home Services! We are so happy to hear you had a great experience with us. We love what we do and appreciate your support!

5.0 Gary Riner February 2024 via Google
Blake was very courteous and thorough. He discussed our check-up with us We are always well pleased with the techs you send us.We are treated with care and concern and corrections are made quickly. Also Jeff Lenoir who came last year moved the I-Wave to make it more efficient. He said he made it like he had it at his house. We also have the UV light so we are pleased with the air quality now. Great products and great service. We are treated like family. Thank you for everything.

Response from the owner

Hi Gary Riner, Thank you for choosing AirNow Home Services! We are committed to our customers and value your feedback. If your friends and family are ever in need of our plumbing, heating and air conditioning services, we would be happy to help them.

5.0 erin metzger February 2024 via Google
He did wonderfully. Very knowledgeable and a great salesperson. He cares about his customers and wants the best for them. He's such a great guy, and AirNow is fortunate to have him as an employee. Please keep him and take care of him. You don't find good employees like him very often. So treat him well. We thank you for sending him. He knows his stuff. Thank you for his great service.

Response from the owner

Hi erin metzger, Thank you for taking the time to review your experience with us. We value customers like you and truly appreciate your feedback!

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