Paul was very nice and got our thermostat fixed really quick.
Response from the owner
Thanks Cara it was my pleasure to serve you and Freeway insurance.
HVAC Opelika, Alabama
Metro Climate Systems & Refrigeration, 2920 Wyndham Industrial Dr Suite 8, Opelika, AL 36804
4.9 on Google (39)
Based on the 8 reviews on file.
Paul was very nice and got our thermostat fixed really quick.
Response from the owner
Thanks Cara it was my pleasure to serve you and Freeway insurance.
Metro Climate Systems did a excellent job installing my new furnace. The Heat works great! They're fast and very reliable. Paul and Cory are great guys. They're are very nice and very professional. I highly recommend them!
Response from the owner
Thanks our company mission is making your job the most important job in America!!!
Paul is unlike the others he works hard to make sure the customer is satisfied with their work. Let’s be honest you can’t find that kind of work ethic anymore. He explains everything thoroughly. He put in a new unit and all new duct work for us Also , in the other side of our home he serviced our other unit. He also said if we have any issues to call him and he’ll come back and make it right!
Response from the owner
Thanks Wes. Your comfort is the only reason we get out of the bed every morning.!!
Friendly, Fast, Affordable I called Paul at 7am because my heat was out and he had somebody at my house by 7:30
Response from the owner
Thanks. We try to get there asap when it's cold or hot. The safety and well-being of our customers is a top priority here at Metro climate systems. Thanks again.
Paul is determined to insure customer satisfaction and that the job is done right. He made a second trip out to my house to address my concerns at no charge. He also advised me that if any issues continue He will get to the reason and fix that issue. His prices are very very reasonable. He personally is friendly talkative and doesn't rush off like money is his sole goal. I actually believe he cares for the people he serves. Excellent qualities in my book. Thank you for coming back out Paul I hope we got this knocked out until spring maintance and service of the old unit. God bless
Response from the owner
Thanks. Your comfort is our main priority.
I was so impressed with the service and the quality of the work. They put in my new duct work on the coldest day that this area has seen in many years. It was 5 degrees outside. That was impressive. If you need any A/C work look no further than Metro climate system. Paul Potter is always there when you call to help as quick as possible. Best call you can make.
Response from the owner
Yes mam I remember that day. Its was a fun job. I wish it was cooler today. Thanks we're glad you like.
I am so grateful for the incredible service I received from Metro Climate Systems & Refrigeration. The first time I called I spoke directly to Paul, the owner. He was professional, knew that I had an issue that needed immediate attention and had his guys there promptly! They made sure to run all of the diagnostics before jumping to any conclusions about what the problem could be. Their team has the knowledge, experience, and professionalism that every company should strive for. I will absolutely use him again and would highly recommend to anyone looking for an HVAC company in the Auburn, Opelika, or Columbus to use him as well!
Response from the owner
It was our pleasure Mrs Clark.
I spoke with Paul midway through the day and he was kind enough to fit me in their schedule! The technician that came by, Dale, was friendly, professional, and worked very quickly. He went above and beyond by checking my outside unit under an umbrella since a rainstorm cropped up right after he arrived, and was mindful enough not to track mud back into my trailer. He had the part needed to fix the unit on his truck; so about 2 hours after picking up the phone I'm sitting in a cool, comfortable house. Pricing is fair and actually less than what I was expecting to pay. It's great to see a local business offering such quality service, and I'm glad to know who to call the next time I have an HVAC issue or need regular maintenance.
Response from the owner
Jordan thank you so much for the kind words. Sounds like Dale really raised the bar. Our goal everyday is to serve our customers in the best possible way. Thanks Paul Potter.
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