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HVAC Plantation, Florida

East Coast Air Conditioning & Refrigeration, Inc.

4.7 (295)

East Coast Air Conditioning & Refrigeration, Inc., 991 S State Rd 7 E3, Plantation, FL 33317

East Coast Air Conditioning & Refrigeration, Inc. — photo 1

From the review pages

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4.7 on Google (295)

5.0 Jason Cohen May 2024 via Google
Darrin is amazing and helped answer all my questions in a professional manner. This company is amazing, I am glad they reached out to me. They really care about their customers. Thanks again Darrin

Response from the owner

Jason, Wow, thank you so much for the fantastic review! We're thrilled to hear that Darrin was amazing and answered all your questions professionally. We take pride in our customer service, and it means a lot to us that you noticed. We're glad we were able to reach out and clarify about servicing the Jupiter area. We appreciate your understanding and patience. Thanks again for choosing us and for sharing your positive experience. We look forward to serving you again in the future!

5.0 Casino Night May 2024 via Google
Great place and service. Have bought already 3x in past 20 years and service is top notch. I highly recommend to get your AC and service done from them.
5.0 Carolyn Bado April 2024 via Google
These guys are amazing! The air was blowing hot - and rather than replace the entire unit they sold us a replacement motor. They came out for a 6 mos clean and maintenance that came with the service and Gaston was amazing - he really took his time to make sure the unit was running properly. He noticed a little vibration in the motor and scheduled a second visit to take care of that. Who takes the time to make sure the job is done right any more? These guys do. So cool… so, so happy.
5.0 Fred Bartholomew April 2024 via Google
I was. Very pleased with the service from the person in the office to the technician. The office personnel acted very professional and very helpful through the procee. The first technician walk me through the steps that will be taken and he demonstrated good knowledge of the process and that gave me some comfort. The other technician came and also explain what he was going to be doing ans reassure me all will be well. I would recommend your company to anyone
2.0 Charmaine J Roberts April 2024 via Google
Tech was friendly and communicative and seemed knowledgeable. He said it was nothing major, just replacing the drip pan and its connection to the drain line. He also said I probably needed a new thermostat as well. The next day, I got an astronomical estimate. About $800 more than I expected. So, I called the owner of the business, and after some discussion, figured out the majority of the quote was for 'travel' time, back and forth and up and down from their offices. Needless to say, I didn't have them do the work. Almost $200/hour for travel. Ridiculous. Probably a good company but watch out for your quote and 'travel' time. As a PS, another company inspected the unit and said it couldn't be fixed. I needed a whole new unit. So,if I had the first company do the work, I would not have even had a working a/c unit. The tech did not adequately inspect the unit. He just noted the obvious. I would have paid over $1,000. for nothing.
5.0 Tom Cummings March 2024 via Google
Today I had maintenance performed on my AC unit and I am so impressed with the great job the technician from East Coast Air did. He was extremely neat working on both the air handler inside and the compressor unit outside. The drain line and coils were cleaned and he took pictures of each area as he completed each. I have been using East Coast Air for over 15 years and I'm always impressed with the professionalism shown by all of the staff I have been associated with. I highly recommend East Coast Air and Refrigeration and I'm so happy with their service.

Response from the owner

Dear Mr. Cummings, Your kind words about our service and staff at East Coast Air Conditioning & Refrigeration, Inc. have been very much appreciated. We continually strive to deliver high-quality service and professionalism, and we are thrilled this is reflected in your 15 years of experience with us. Taking care of our customers' AC units' regular maintenance and ensuring a comprehensive, neat job is standard for us, so it's wonderful to hear that our technician exemplified this. We deeply value your patronage and recommendation, as it motivates us to continuously improve our services. Your satisfaction is of paramount importance to us. Once again, thank you for taking the time to write this review. We look forward to serving you for many more years to come!

5.0 Ellie Tannenbaum February 2024 via Google
What a pleasure to work with a company who deliver what they claim! Making an appointment for a technician who shows up on time, confirmed by front office knowledgeable , pleasant personnel is something of a rarity. The technician was very pleasant , very adept and efficient and had the matter solved and working to perfection in no time at all. Prices are fair and I am impressed by their expertise in every area.

Response from the owner

Dear Ellie Tannenbaum, Thank you very much for taking the time to share your experience with East Coast Air Conditioning & Refrigeration, Inc. It is wonderful to hear that you found our services and team to be efficient, adept and knowledgeable. Your kind words and impressive rating mean a lot to us. Making sure our clients receive only the best is our primary goal and we are pleased you are happy with our fair pricing and appointment scheduling. It was a pleasure serving you and we look forward to helping you with any future needs. Your positive review encourages us all to continue to deliver the service levels for which we strive. Thank you again for choosing East Coast Air Conditioning & Refrigeration, Inc.

5.0 Larry B. Schaps January 2024 via Google
Was informed since tech (Anthony) left their location all the way to my condo. Very professional and friendly, greeting upon arrivL and letting g me know when work was going to start. From start to finish it took approx 2-1/2 hours to exchange the condenser unit. He made sure he left the location clean. Afterwards he re-checked to make sure the whole unit was working and cooling as it should. I can, East Coast Air, recommend them highly.

Response from the owner

We appreciate the kind words! We're here to help if you ever need it.

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