HVAC Rainsville, Alabama
Dekalb Refrigeration Services, 406 Industrial Dr, Rainsville, AL 35986
4.5 on Google (21)
Based on the 8 reviews on file.
Thann and his crew installed our Train in our new build and did a great job. They were great to work with. We highly recommend them!
Response from the owner
Thank you for the kind words! We appreciate your business!
Scratched my new floor up and littered my yard with cigarette butts.
Response from the owner
We're sorry about your bad experience. We could not find your name in our customer list. Please let us know more details or if it was under another name Thank you
Great people and great service. Thanne, Nick, Joe and the crew always answer their phone and they're on time. They have installed a 5 ton unit for me and 2 mini splits. Their installs are very clean and professional. They follow up on any concerns and address them quickly. I always recommend them to family and friends.
Response from the owner
Thank you for the k8nd words, Heath! We really thank you for the opportunity to serve you! Call us if you need us!
Customer, good people.
Response from the owner
Thank you for the kind words! We appreciate you!
-I am not one to typically write reviews and I am not originally from around this area; when I hire a company I want a company I can trust and that will not overcharge me -Dekalb refrigeration is very expensive and they do not stand by their work -I have an older unit but Dekalb refrigeration performed an inspection and gave written confirmation of correct operation -They did not disclose previous freon injections which would suggest a leak -When unit froze up, drip pan which they have performed previous maintenance on began to leak which was compounded by the unit not being level in attic (also previous maintenance). This resulted in significant water leak which caused second and first floor ceiling damage -Approximately $550 dollars later, they said it is not their problem -I personally would not recommend this company to anyone; go with K&H heating and cooling
They will go out of their way to help get your problems solved. Great place.
Response from the owner
Thank you Jimmie! We appreciate your business! Call us if you need us
Always good service and reasonable prices.
Response from the owner
Thanks for the kind words. We appreciate it!
Great experience and prompt service
Response from the owner
Thank you Mrs Palmer
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