Cool Today

This was the best customer service we have ever experienced. The first visit from Rob was a great encounter. He was very patient and knowledgeable on the products and services. He explained everything clearly and step by step on how the process would go. He really went above and beyond to help us finance the best unit for our needs. The process was extremely fast and simple. On the day of the install, Johnny nd Edwin arrived on time and were amazing off the bat. Both were friendly but still got straight into it immediately. They worked so hard and diligently. We were amazed at how much work it was and they did it efficiently. I applaud them, especially in this Florida 90 degree weather. CoolToday gained a loyal customer today. 10/10 definitely recommend !

Such great service, I highly recommend!!! Emmanuel was so efficient and professional. While I was visiting my mother in Naples, the bath tub water valve broke and the bath tub would not stop running and we had to turn off the main and then had no water. Emmanuel with Cool Today showed up in under two hours and replaced the valve control for a reasonable price. I wish I had such a great service provider where I live in Atlanta.

John Bowen was fantastic. Thoroughly checked my system, changed filter, shared with me the data that indicated the capacitor was not functioning properly and replaced it on the spot. Friendly, courteous and knowledgeable. A pleasure to do business with. A 5 star service experience. Thank you

From the first contact to insulation, I have been neyond pleased. The salesman Rob was excellent. Very thorough and professional. Answered every question and gave us answers to questions I didn’t know to ask. I’ll be honest, I had other quotes, and they were all pretty close but when he asked about any veterans in my family as I would get a discount, I cried. Your company and its employees are amazing. I asked for his boss’s number and as soon as he finished up the sale, I called his boss and told them how pleased I was. One day later, today, was the installation! One thing I like is the texting with a link to follow your worker. And they also called. I had Paul and Fred. Cordial, polite, explained everything. I was super Impressed! It feels so cool.in my home today! Thanks to Cool Today!!!

Great experience! We called and got a quick response, Scott was excellent, he was very professional and listened carefully. He provided a good quote, helped us use our Home Depot credit and had the job scheduled for the first thing the next morning. The installation crew, Shawn and Carlos were great. Very friendly and did a super job installing and cleaning up, taking away the old equipment. Our home is cool today and we are very happy. Will recommend you to our friends.

My unit was only 10 years old and didn’t really need to be replaced, but I’m a very proactive person and so I have been thinking about the possibility of replacing my heat and air conditioning unit. When leaving Costco I stopped and spoke to the gentleman. He was very informative, and told me about some incentives and various programs such as a tax credit that were available by upgrading my unit. The install went as planned. They arrived on time ,cleaned up after themselves, made sure I knew how to use the new thermostat, etc. I would highly recommend Cool Today if you are considering replacing your heating and air unit.

Bryce, the technician, was wonderful. He was super thorough and checked out everything and answered all our questions. Outstanding job! We were also impressed with the speed with which Cool Today came out to us, and the fact that they answered the phone after 9pm and then had someone call us promptly next morning to set appointment the same morning. All around great job!

I decided to walk into Cool Today after seeing those greenish Cool Today trucks everywhere in Sarasota to discuss updating my heating and air conditioning system. I was met by Jimmy Mullen who explained his background with the company and company business model. Jimmy answered all my questions so we agreed for him to come to my home to perform a free energy audit and make a recommendation on a heating system. I choose the energy Star Rated 3.5 Ton Rheem/Ruud 2 stage heat pump. The next day, the installer Paul called me and provided an arrival time to begin the installation. The company actually had sent a link to me so that I could track where Paul was as he made his way to my home. Paul told me that had discussed the work with Jimmy the prior afternoon and Paul discussed the work to be done clearly with me in a very professional manner. I also found Paul to be very knowledgeable of what needed to be done. Right after, Paul and his coworker got busy removing the 8 year old gas furnace and the outside air conditioner. I asked Paul for an approximate time to complete the installation. He estimated around 03:30pm including the installation and setup of a new WI-FI thermostat. The installation is better than what I expected and Paul and his coworker completed the work at 03:25pm….. very impressive. The installation is very clean looking, with no exposed wires (see photos). Overall, I am very happy with the cost of the equipment and the professional installation. The Guarantee provided by Cool Today is far and above any guarantee I have ever read. Thanks to Jimmy, Paul, his coworker, and the staff at Cool Today for making the installation go smoothly.