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HVAC Tampa, Florida

Integrity Home Solutions

4.8 (6,074)

Integrity Home Solutions, 5904 Hampton Oaks Pkwy, Tampa, FL 33610

Integrity Home Solutions — photo 1

From the review pages

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4.8 on Google (6,074)

5.0 Sally Vinchesi May 2024 via Google
Put in a schedule request on Friday night, had someone there Saturday. Jason was our tech and he was AMAZING. He was honest and transparent about services and pricing. Helped us find the best deal and showed us different steps we can take for future maintenance issues with our AC to avoid a repeat of this visit. Appreciated all the help and service of Jason and Home Integrity
5.0 Mary-Beth Lownsbury May 2024 via Google
Austin and Jeremy were both extremely professional and courteous. They were knowledgeable about their job and installed our new water heater in a timely manner. They cleaned up like they were never here. Thank you so much for your great service! We are so happy to have hot water again! We would highly recommend them to everyone. Mary-Beth and Earl Lownsbury

Response from the owner

Thank you so much Mary-Beth & Earl, for taking the time to leave such a fantastic review! We're thrilled to hear that our technicians Austin and Jeremy provided you with a smooth and professional experience. Their dedication to exceptional service and customer satisfaction is truly appreciated.

5.0 Lisa Rob April 2024 via Google
I called several companies that would not give me the time of day. I emailed Integrity Home Solutions and they responded quickly. I had an appointment set the next day. They even sent a picture of the technician who would be coming to my house, which made me feel safer. This company was extremely professional, and on time. Would highly recommend this company! Seth was my Tech and I would absolutely want him to come back with any other repairs I may have. A+

Response from the owner

Thank you so much Lisa, for taking the time to leave Integrity Home Solutions such a fantastic 5-star review! We are thrilled to hear that we exceeded your expectations in every step of the process, from the initial email response to the prompt appointment scheduling.

5.0 Shannon Roberson February 2024 via Google
Huge shout out and sincere Thank You to this wonderful company. They came out on a Saturday to help figure out we had a huge leak underground. They offered a solution that saved my beloved tree and got things fixed and back to working order. They were fast, prompt, informative, professional and kind. I highly recommend this company and would definitely use them again. Thank you again !!!

Response from the owner

Shannon, on behalf of the entire team at Integrity Home Solutions, we want to express our sincere gratitude for your fantastic 5-star review and kind words. We are thrilled to hear that we were able to help resolve your plumbing issue quickly and efficiently, while also ensuring the safety of your beloved tree.

5.0 Alex Steppacher February 2024 via Google
Joseph was great. Service was fast and affordable. Joseph was able to identify and solve multiple problems in one visit. He was polite and careful. This is my choice of electrician moving forward for this home project. Faulty neutral board fixed. New garage GFI wired in nice and clean.

Response from the owner

Thanks Alex, for sharing your great experience with our electrical technician Joseph's service at your Riverview home! We are grateful for the opportunity to keep earning your business!

5.0 Denise Lundvall January 2024 via Google
I was so thankful that John came out after 10pm, to assess the leaking issue under my kitchen sink. He was very knowledgeable & worked with my situation quickly. I look forward to have him out again, to replace the broken appliance & get me back in my clean kitchen again. The company employees were all super nice to work with, and kept in touch with me the whole time. I Appreciate a company who provides a great service, as well as excellent customer service. Thanks for helping make this issue less stressful! John has been a life saver, with getting my Drain Box replaced & All the leaks under my kitchen sink repaired, so the damaged cabinets could be replaced. His friendly & professional manner was wonderful, during this difficult time. So thankful for this company sending us John, as we’re now your customer as long as you’re in business. Thanks so much again! John has again been very helpful, with assisting the contractor so he could remove the drain box easily, to install the new cabinets. John’s always so pleasant, and he goes above and beyond, to make sure the job is completed to my satisfaction. It’s nice to have someone knowledgeable about my unique situation. It’s a comfort to know I can contact Integrity Home Solutions, and have John out that same day to rectify the problem. Thanks again for coming to my rescue. Another very satisfied customer!

Response from the owner

Thank you, Denise, for sharing your excellent experience with our plumbing technician John's service at your Dunedin home! We are absolutely thrilled to read your glowing review of Integrity Home Solutions! Your kind words about our plumbing technician John and the entire team mean the world to us. Hearing how John's professionalism, knowledge, and promptness helped alleviate your stress during such a challenging time fills us with immense pride. His dedication to going above and beyond to ensure your satisfaction truly embodies our core values, and we're so grateful to have him on our team. We're delighted to know that the excellent service extends beyond John, with our entire team providing responsive and helpful communication throughout the process. Maintaining strong customer relationships is paramount to us, and your appreciation for that effort resonates deeply. The confidence you've placed in Integrity Home Solutions by declaring us your "lifelong customer" is the highest compliment we could receive. We promise to continue exceeding your expectations with every interaction, offering reliable service and expertise you can depend on. Thank you once again for taking the time to share your experience.

1.0 Mike Frazier January 2024 via Google
I wish I could give zero stars. This company left our house in the condition. You will see in the photos. They stopped working when I asked to see their plumbers license because they were making suggestions and recommendations every time they came to the house without finishing the previous work. The problem we had was never finished or corrected by them. We brought in a licensed plumber and in just a few days he solve the issue for a reasonable amount of money. Integrity took over $8000 from us and never completed the work or solve the issue. we have called them sent them certified letters and have had no response. This is our experience with integrity.

Response from the owner

Thank you for your feedback. We would like the opportunity to address your concerns however we are unable to locate your account. Please give our office a call at 813-575-7772 and ask to speak with Alesia Manuel in the CES department.

5.0 Rafael Tirado November 2023 via Google
A Breath of Fresh Air: Exceptional Service from Integrity Home Solutions! I recently had the pleasure of engaging Integrity Home Solutions with JAKE ECHEVARRIA technician a comprehensive maintenance package for my air conditioning unit, and I am beyond impressed with the level of service I received. From the moment I contacted Integrity Home Solutions, the customer service was outstanding. The representative I spoke with was not only knowledgeable but also incredibly patient in answering all my queries. They took the time to explain the details of the maintenance package, ensuring that I fully understood the benefits and services included. The technician who came to my home for the maintenance work was punctual, professional, and clearly passionate about their job. They conducted a thorough inspection of my air conditioning unit, identifying and addressing issues that I wasn't even aware of. It was evident that they took great pride in their work and were committed to delivering top-notch service. What sets Integrity Home Solutions apart is their commitment to transparency. There were no hidden costs or surprises; everything was clearly outlined in the initial discussion, and the final invoice matched the agreed-upon amount. This level of honesty and integrity is truly refreshing in the service industry. Furthermore, the quality of the maintenance work exceeded my expectations. My air conditioning unit is now running more efficiently, and I can already feel a significant improvement in its performance. The technician not only fixed existing problems but also provided valuable tips on how to maximize the lifespan of my unit. I highly recommend Integrity Home Solutions to anyone in need of air conditioning maintenance. Their professionalism, expertise, and commitment to customer satisfaction have earned them a loyal customer in me. Thank you, Integrity Home Solutions, for making the entire experience seamless and for ensuring that I can enjoy a cool and comfortable home environment all year round!

Response from the owner

Wow - thank you Rafael - we are delighted to hear you were beyond impressed with our AC technician Jake's service at your Wesley Chapel home! We strive to provide exceptional service from start to finish! We appreciate your 5-star review and kind words!

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