Update on 12/08/2023: I have changed to one star and the reason is today our water line busted. It happened before back in July, and the new plumber told us it was because they used so called shark teeth connector under the ground. That part should be only used indoor! Now after 3 years, our water line began to break. This is ridiculous, I was wondering why suddenly they stopped answering my phone and email as well. Your action is not acceptable! First, you should know those shark teeth are not suitable for underground, second, you should not treat your customer like this. Update: for some reason, since 2020, we can’t get in touch with this business. We called no answer, left VM but no follow up. Sent email but still no feedback. We don’t know what’s going on here. Very strange. Original review: I will give 10 stars to Kerrie if I could. We tried DIY but couldn't get the compression sleeve out from the pipe. Kerrie was busy with another customer for their sewer and came to our house after that. He looked tired but still promptly got the work done, because the valve I purchased was not the right one, he needed to go out to buy for me. The price is also very fair, my water line cost only half of my friend told me which he was charged. Today he did two pieces of work and the charge is less than quotation I got from another company this morning for one work. Notice there's difference between work hours and after work hours. Please try to use his service. I always frank to no matter good ones or bad ones as you can see my other reviews.
Response from the owner
It was my pleasure to help you.Thank you for your feedback on our service and fair pricing.Please feel free to give us a call if you have any concerns or questions in the future.Thank you again for taking the time to review Plumbing Central we value your business very much!