Plumbing Arvada, Colorado
King Rooter & Plumbing, 6275 Joyce Dr Suite 200, Arvada, CO 80403
4.9 on Google (114)
Based on the 8 reviews on file.
We highly recommend King Rooter and Jeff for their expertise, service, and skills in sewer liners and plumbing. They installed new sewer liners without the mess, replacement cost, and disruption of tearing up flooring. They were willing to do what it took to get the job done properly.
Response from the owner
Thank you for your feedback and allowing King Rooter & Plumbing to serve you. We hope we exceeded your expectations.
Al and Ronny were here to clean out kitchen drain and jet spray it—they were great guys and easy to work with. Al gave me all the options and they were done in less then an hour! Check everything after the service and it’s all working great. Highly recommend, Al and Ronny we great!!
Response from the owner
Thank you for your feedback and allowing King Rooter & Plumbing to serve you. We hope we exceeded your expectations.
Huge thanks to Jonathon and Ruben for helping me troubleshoot if I had a French drain. Very patient and knowledgeable guys that wanted to help me figure out if a French drain was at my house and if the radon system I had installed actually connected to it. They inspected my house and gave me their advice on my house’s need to if there was major damage/pitfalls to my foundation. these guys helped me to converge on the issue and help get a step closer to solving my issue with radon. They gave me peace of mind that my house was suited to mitigate water away from my house.
Response from the owner
Thank you for your feedback and allowing King Rooter & Plumbing to serve you. We hope we exceeded your expectations.
Be prepared to receive a lifetime of marketing texts and emails from these guys after calling them (I've never signed up for these annoying texts/emails and have tried to unsubscribe but they keep sending them). These guys quoted me more than 10 times the price of other plumbers so I never went through with them. I was not expecting to receive emails and texts from them for the next several years but here we are. I don't recommend ever calling or doing any business with King Rooter & Plumbing, unless you want to receive a lifetime of unwanted texts and emails from various different people/numbers within King Rooter & Plumbing which you can never unsubscribe to (I never signed up for them in the first place and have replied "Stop" to their texts or clicked "unsubscribe" in their emails, yet I still get them years later since they will continue to send them from a different person/email/phone number -- for example, this time I got a text from "Jeff Lane with King Rooter & Plumbing", and then they'll just continue to send "special offers" later from a different guy). Never call these guys for any reason, or else you'll have to deal with their annoying texts/emails for the rest of your life.
Response from the owner
That’s odd Ray that you are getting multiple texts and emails as we only did our first text with a discount offer today. We will delete and unsubscribe you if you can email your last name and please feel free call us any time to take you off we are always to address anything rather than leaving a review that won’t remove you, we can help.
Chad and Jonathan were absolutely amazing! Thought it was a basic clogged pipe, and they found that the cast iron pipes in the crawl space were completely rusted and needed to be replaced. They immediately got the supplies and replaced them. Quick, efficient, and professional. 100/10! Would highly recommend!! A+++
Response from the owner
Thank you for your feedback and allowing King Rooter & Plumbing to serve you. We hope we exceeded your expectations.
Jeff and the office team at King Rooter were extremely rude. They did not communicate with us thoroughly. During our communications Jeff was constantly trying to upcharge us. He wouldn’t take no for an answer. He explained a few different options to fix our issue, and we chose an option we felt was the best. Then a John started trying to convince us to have more work done. We politely declined, but he kept trying to pressure us into having more work completed. Still, we politely declined. When we received the bill, we were charged for more work than we agreed to. Then they started sending me text messages trying to get me to have more work completed. Still, we continued to politely decline, but the text messages kept on coming. They are relentless and very sketchy. I will never work with this company again. I am shocked at how many good reviews they have, unless they are creating fake reviews for themselves.
Response from the owner
Sorry there was a misunderstanding. We pride ourselves on always emailing options, and explaining options and confirming options multiple times. We always want to ensure before collecting payment you once again know the complete total for the scope of work you approved and we completed. We explain through out the process what the scope of work we’re working on. As well as give you any options on anything else we find could be problematic in the future, not an up-sale but our obligation as a reputable company to let you know you could have more issues. Unfortunately you wanted the scope of work for option 3 but for the price of option 1 and we could not do that much work for that price. We did however wanted to help and gave you a discount twice of $500.00 We always work with our customers and ensure we explain and send them the options to approve them on their own email link. Thank you and hope this clears up any confusion. This was the price Option 3 was and never changed, sorry you thought sending an email with your price for option 2 would be the price for option 3, but that's not the way it works. We did give you 2 discounts totaling $500. I hope this cleared up any questions. The falsehood of harassment is untrue or system automatically send any recommendations as we find more issues in any job. It is our fiduciary duty to alert you and ensure you’re aware of it.
Jonathan came out to help us with several issues. He was thorough and explained all my options to resolve some repairs. Definitely will use these guys again and request Jonathan to be our tech. Thanks!
Response from the owner
Thank you for your feedback and allowing King Rooter and Plumbing to serve you. We hope we exceeded your expectations.
Jonathan and Anthony with King Rooter Plumbing came out to our home to provide an estimate for our sewer line outside since the first plumbing company who provided initial service claimed our pipe had collapsed. We called King Rooter, explained our situation and they had Jonathan and Anthony out to our home within the hour! The owner came out as well which made me feel as a valued customer should. These gentlemen went above and beyond and performed a camera scope during the estimate and were very informative. Options were provided in order for us to choose what best suited us along with professional education in order to make the best informed decision moving forward. We chose to have our line hydrojetted before making any repairs. They were able to clear our lines with that service which allowed us further options for repair! We’ve used a few plumbers over the years, but now we have finally found our go to for plumbing solutions! I value their professionalism, the time they took explaining everything, and ensuring we were in control of all decision making. If you want the best service call the Kings of Plumbing!
Response from the owner
Thank you for your feedback and allowing King Rooter and Plumbing to serve you. We hope we exceeded your expectations.
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