★★★★★ ★★★★★ 1.0 Phillip Hulme (Phillnance) May 2024 via Google
New Era Plumbing was possibly the worst experience we ever had with any plumber technicians.
First they broke our gas line while trenching despite clear markings indicating where the gas line was and assurances they would not use the trenching machine over the gas line.
Then they failed to actually fix one of our bathtub faucet handles.
Finally, the water line they allegedly repaired from the curb to the house has broken open worse than before after less than two years.
Couldn’t more strongly recommend you avoid this company.
Response from the owner
We're truly sorry to hear about your experience, Phillip. We understand the frustration caused by the issues you faced with our services. Please reach out to us for further assistance or clarification on the concerns raised.
★★★★★ ★★★★★ 5.0 Sue DeLeon December 2023 via Google
Anthony was skilled, knowledgeable and professional when fixing a blotch install from another company. H came through to our rescue when we were at wits end trying to get a hand held shower installed. Saved us money as he was able to get the broken part out of the pipe.
This Company was punctual as it response and repair were done the same day we call d the company. Would definitely use this company again if I live bed in Ga.
Thank you Anthony!
Response from the owner
Wow! Thank you for your feedback and 5 star review. We will continue to strive to give exceptional service. Please do not hesitate to call us in the future for your plumbing needs, thank you again for trusting us.