Courtesy Plumbing & Heating

Dillon came out to shut off our gas line before we had an induction range installed the next day. He was quick to complete the job and took a lot of time to explain to us what needed to happen next. Very satisified.s

I bet you’ve never seen a 5-star review when a job has gone wrong…so buckle up! We had Courtesy out to fix a leak in our bathroom this past summer. Well, they missed a spot- and the leak caused some mold damage this autumn behind the wall- which was shared with our only other . Not only did they IMMEDIATELY admit fault (despite the fact that we would not have known it otherwise), but called in all the necessary contractors to remediate the problem and replace both tiled walls. Every professional that was brought in was friendly, polite and hard-working.They even put us up in a hotel for the night we would have been without a shower. The work was finished today and our bathrooms honestly look better than before. Not only that- we never had anything but friendly, warm communication from the business owner. Courtesy is the perfect name for this class act of a business. 6/5 stars!

had a backed up sink, Frank and the apprentice were amazing and very professional. They came out right away and fixed the problem. Will definitely use them again when needed.

This review is specific to a technician working for Courtesy Plumbing. The technician’s name is Kwincii. Our bathroom remodel contractor asked him to do some plumbing rough-in work on our bath/shower. Unknown to us at the time, Kwincii did this work independently outside his working hours for Courtesy. However, the tub pipes and drain were improperly installed (verified by another plumber), resulting in a leaking tub drain and hot water pipe. As a result, we had water damage to our drywall and flooring, had to remove and replace tile, and paid another plumber to fix the work since Kwincii refused to acknowledge fault, fix the problem, or refund money. We are out hundreds of dollars in damage due to his incompetence. While investigating Kwincii for possible legal action, we learned he is on an Apprentice License, and is not allowed under Colorado law to be working unsupervised. We called Courtesy Plumbing and reported his unethical behavior, however we have received no response from this company. A complaint has been issued to DORA to have his license revoked, but that can take months. If you do hire Courtesy, do not allow Kwincii to do any of the work!

Great experience with Courtesy Plumbing and Heat. After going through a few different companies and having bad experience with business’s elsewhere, they were able to help me with my needs and provide great service and quality. After explaining my problems and concerns to the staff members and after the repairs were made the manager Frankie reached out and made sure everything was up to par and working as it should be. Great people and great service. Will be using them for any future needs.

I called when I woke up yesterday morning and my basement was flooding. The gal on the phone was super helpful, even though the next available appointment was not till 3 in the afternoon. She promised she'd keep me at the top of the list if there was a cancellation or someone finished early. Thank goodness the technician was running early that day and made it out by 11 am!! He was able to quickly assess what parts of the system were in terrible shape and we chose to go with a new pump. He had the pump in the truck and was able to install the entire thing quickly and professionally. I will be using Courtesy Plumbing and Heating for some of the other HVAC work I need done because I was very impressed with the speed and quality of the work performed.

Awesome team! From the start respectful and understanding not just another customer. We got cut off the same person called me back, as we were setting up the appointment my battery died.. Hour later I called back got someone in the springs he found my info and the previous person had saved my scheduled visit confirmed and waiting to get that last bit of info. Their service tech took the time to be personable.. because let's face it we're all careful when it comes to hiring a company to work on our homes. What I appreciated from start of of the appointment was that they took the time to do it right! Not just quote me and go, if something is important it shouldn't be rushed. Call around make sure you not getting ...., I did and I will call on this honest and respectable company for any future needs! Affordable, a name that means what it says! Thanks again to all of your staff.

Great companies are made up of great individuals, and Jeremy did a great job. Personable, and dedicated to getting the job done right, he helped troubleshoot the old water heater before making the recommendation of installing a new one (corrosion/sediment clog deep within the heater's cold water inlet). The installation went quick, and there was clear communication throughout the process.