Very nice guy and professional. Explained everything and answered any questions I had. Contacted him Sunday afternoon and he was here Monday morning to replace my water heater. Price was very reasonable, Steve actually cares about the customer. Shad’s Plumbing will be my go to from now on. Thanks for your quick service.
Plumbing Tallapoosa, Georgia
Shads Plumbing LLC
Shads Plumbing LLC, 154 James St, Tallapoosa, GA 30176
From the review pages
Write a review4.6 on Google (33)
Based on the 8 reviews on file.
***No call, no show!!!!*** We called Shad's Plumbing because we had a water leak in our crawlspace so we had to shut off the water. Steve told us he was going to be in the area and could work us in and be by in a few hours. My husband called him around 12:00. At 2pm Steve calls my husband, reassuring us he was finishing a job and would be coming by as soon as he can. Hours go by and my husband calls Steve at 6pm. He reassured my husband he was still coming by. Here we are at 9:30pm with no water, call or repair done. My family and I are not able to shower, wash dishes, wash clothes, etc. We had to go to a friend's to shower because they couldn't just give 1 call! We pay plumbers and other people in the industry by the hour for their time and my time is just as valuable!!!
Response from the owner
Carol, I owe you and your husband an apology. I did call and leave a message that afternoon and tried to call the next morning. I left a message both times. Unfortunately, I had got your number and another clients number mixed up. I’m so sorry that happened. I want you to know that I’m not that kind of person and I did not build my reputation on doing that to people. It was my mistake and I take full responsibility for what happened.
Steve has come out to help us several times and has been soooo helpful every time! He is very knowledgeable and super affordable! I will always call Steve at Shads Plumbing first! We are so grateful for Steve!
Response from the owner
Thank you Rebekah !!
Excellent work by this company. Professional, timely, and worth the money. Thank you guys!
Response from the owner
Thank you Mr. Bishop !!
I had a leak on a hot water line and made a post about how to fix the issue myself. Steve gave wonderful advice but I wasn’t able to fix the leak and actually created a new one. Steve came out same day to get our water turned back on- he knew I had small kids. A new leak had formed from the work I had done and Steve came back out the next day to fix it. He was super friendly, respectful, knowledgeable, and affordable! I highly recommend his work and will definitely call Shads Plumbing in the future instead of giving myself a headache with attempting to fix myself.
Response from the owner
Thank you so much Amanda !!
If you have a plumbing issue give shads plumbing a call. Professional quality work for an affordable price has always been a top priority for there customers. Highly recommend!
Steve and his helper are very professional at what they do. They know what they are doing , believe me you can't go wrong hiring them for your plumbing needs. I gave them 5 stars
Response from the owner
Thank you!! It was a pleasure!!
We had a huge problem with a previous installation of a garbage disposal (they completely botched it and rushed it) and Shad’s plumbing CORRECTLY fixed it for a very decent price. They were great at communication so I knew exactly what was happening at all times, and I didn’t have any “surprise charges” at the end. They were on time, and very understanding! I will never use any other plumbing company ever again!
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