This past Sunday I went online to look for a plumber to fix some bathroom issues in my mother's home. I was surprised that Stephanie answered the phone and place a request to have a techinician come out the very next day. On Monday, I received a call stating if we could reschedule because the available tech was finishing up a job. I was expecting the tech to come out the next day but we were able to reschedule for the same day. This company has FANTASTIC customer service skills. I advised I would be handling the payments and communication for my 74 year old mother. They were accomodating and I spoke with Kaleb who sent me a quote and photos via text to approve the work. I was expecting to pay at least $800 for the work. When he completed it ended up being $600 with a senior citizen applied. Kaleb also explained that there were other damages and was able to refer us to another plumber who would help my mom file an insurance claim to fix the water damage that was found. My mom said they were really good to her and explained the process and provided details and were very patience. Thank you kindly for making this process less stressful and being an advocate for the senior citizens in the community!
Response from the owner
Maria, thank you so much for the high praises here! WOW! We are so glad that the All Aloha Plumbing Phoenix team took such good care of you! When we can help more in the future, do not hesitate to give us a call!