Frase Protection

Frase is the best security company in Memphis! Joe Murchison explained everything so well and created a custom security system made exactly how we needed it! We are so excited to tell all our friends about Frase!

I've used Frase Protection to protect my home for years and have always been impressed with the level of service and the feeling that the employees truly care. Joe is a very knowledgeable Security Advisor and can recommend the services they offer to protect your home and your business.

Our installation technician with Frase Protection was awesome. He called a few minutes ahead of our appointment time to let us know he was on the way and arrived when expected. He was very courteous and professional. He took a short lunch break, arriving back at the house earlier than he had said. I don’t know how he did as much as he did as quietly or as cleanly as he did it! Except for the new panels on the walls you would have never known he had done anything. He explained, very patiently how to use the wall unit and key fobs and even helped me set up my phone. We were impressed when we put in passwords that he walked away and looked in the other direction. He never rushed us when we asked him questions. Our consultant when we bought the system was as good as the technician. No high pressure selling. Courteous and respectful as we asked him numerous questions. So far we could not be more pleased with Frase Protection! We rated them a 5. We wish 10 was an option.

We’ve been very happy with the service and customer support Frase Protection has provided us over the years. Their plans are affordable for any budget. I can’t recommend them enough!

Wonderful customer service and follow up. Camera's working beautifully. We always get a call when kitchen smoke alarm goes off (most of the time these are solved by opening door). Prior company would always send someone, then call stating Fire Dept on the way. Fire Dept charges for false alarms now.

Too expensive for nothing. I do not and will not recommend them. Was with them for years and every year it went up. Then had the audacity to debit my account for a month of monitoring when I cancelled. Tried to retain me as a customer and they still were more expensive than ADT. Needless to say they that was the last dime they got from me.

We have been customers of Frase for 16 years. They are always very prompt with fixing any issues we have ever had, which have been very few. We also use the monitoring service. They are always quick to respond and very polite when we have set our alarm off.

Amazing!!!! If ADT was half this good they would still be the worst security business in the game. Frase is affordable and they are so kind and polite. They made everything easy worked around our schedule hands down one of the best!!!!