Vortex 1 Security

I met with Chris and Billie Jean last week. I haven't been happy with my current company for quite sometime. We scheduled a date to start and I am really excited. They provide quality service. If something goes wrong or breaks they come out of fix it unlike my current company who would mail it to me and make me figure out how to put it together. I am excited to get started with them.

0 stars is what they deserve. I was sold based on the sales pitch from Clint, only to find out what he said they would do, when it came to install everything they wouldn’t or can’t do. The guys show up once a month if you’re lucky, to do the work they are contracted to do. Also, show up at 10am, leave at 3:30pm. Getting someone on the phone or to call you back is a chore. Terrible project management, communication, accountability. I’m not calling them liars, but they didn’t tell me the truth about what I was buying.

The customer service is excellent. Clint will answer all your questions and concerns without making you feel pressured. You will get quality and piece of mind knowing Clint and his team at Vortex has you covered. I would definitely recommend this company to ALL..

I have had Vortex at my business since they acquired my previous provider. I think it is around a decade now. They have been absolutely great! Always took care of any problems promptly and their service tech Caesar is amazing!!

Buyer beware. If I could give Vortex 0 stars, I would. From the 3 hour sales pitch where we were promised impossible things, to the 10+ hours of work & multiple days it took to get our security system installed, nothing with Vortex has been easy or smooth. To add salt to the wound, we cancelled our contract with Vortex 3 months ago and continue to get charged every single month. Each month we have to call, explain the situation, tell them we cancelled, and each month we still get an invoice. There are so, so many other security companies out there. Don't give Vortex any of your time or money.

We have had a phenomenal experience with Vortex. Their people are experienced and pleasant to work with. They delivered as promised, and are always available when we need them. Our sales rep Chris is professional and courteous, and our installer Cesar has been amazing. We use them for both residential and business. Would recommend to anyone

I just recently had a Vortex Security System installed... For starters the customer service is off the chart... Clint answered all my questions and concerns.... Never rushed or pressured me. The tech Austin who did the install was extremely professional, knowledgeable and took his time explaining everything to me. The quality of the video from camera's are VERY impressive. They are in color and Very clear. The alarm is extremely piercing as well... Also user friendly ... I would definitely recommend this company to ALL... Thank you Vortex Security for helping put the safety and security of my household at ease...

Our experience with Vortex Security was wonderful. Eddy went above and beyond to advise us with out "selling" us on products we didn't need. He has taken care of us every step of the way and his customer service is outstanding! The tech that came did the installation was great as well. Super knowledgeable and you can tell he has tons of experience. The overall experience was perfect. I highly recommend Vortex Security and will be with them for years to come.