Caleb was absolutely the best ! He was extremely knowledgeable and professional
Security Systems Millsboro, Delaware
Guardian Protection - Millsboro, DE
Guardian Protection - Millsboro, DE, 400 Delaware Ave suite 101 & 102, Millsboro, DE 19966
From the review pages
Write a review4.6 on Google (33)
Based on the 8 reviews on file.
Our tech Derek arrived on time. He made me feel comfortable in my home with his professionalism. He took the time to explain what was happening during the installation. On my app he knew I was still feeling my way around so now I’m an expert! Lol I’d highly recommend the company and Derek. Thank you
Response from the owner
Hi Holly, Thanks for taking the time to let us know that our professional technician provided five-star knowledgeable service to you recently with regard to your Guardian Protection smart home security system. Our techs love what they do and it shows. We will be sure and share your compliment with his supervisor. Thank you! Chloe R. Customer Satisfaction Advocate
Technician Derek Burrows provides excellent customer support. He is very professional. His visit to my house was the best I've experienced with Guardian in 20 years. You can't go wrong with Derek! He fixed the problem immediately, explained what he did, and tested his work. Great job Derek!
Response from the owner
Hi Roger, Thank you for being a long-time Guardian customer. We are honored to be your partner in security. Very happy to hear that our professional technician was expert in his work as he resolved an issue with your system. Our techs undergo rigorous training and have a passion for their work. I am glad this passion showed in his five star service to you. I will be sure and share your compliments for our tech with his supervisor. They will be greatly appreciated. Thank you for choosing Guardian Protection, Roger! Mary Lynn M. Customer Satisfaction Advocate
Kaleb was an exceptional technician who really does care about customer service! Also is extremely knowledgeable about Guardian products. Was a pleasure to have him in our new home.
Response from the owner
Hi Keith, Welcome to the Guardian family. I'm happy that you found our professional technician to be expert in his work and patient in sharing his knowledge with you. I think you are going to enjoy great benefits from your new smart home security system! Our techs love what they do and undergo many hours of training so that our customers can be assured of a good experience. I will be sure and share your comments with his supervisor. They are appreciated. Thank you for choosing Guardian. Life is better when it's safe! Mary Lynn M. Customer Satisfaction Advocate
Matt,our technician was timely and knowledgeable . He took the time to explain the use and features of the system to us.Great job installing out new Guardian System
Response from the owner
Hi Rich, Very happy to hear that our professional tech was timely, knowledgeable, and took the time to review the how-tos of your new smart home security system. Professional installation makes all the difference! I hope that you were able to start enjoying the convenience and benefits right away. I will be sure and pass along your comments to our tech's supervisor. Thank you, and thanks for choosing Guardian, Rich. Life is better when it's safe. Mary Lynn M. Customer Satisfaction Advocate
Great customer service. Both my sister and I recently purchased Schell Brother homes in Lewes, DE. And Guardian was referred to us through the builder. She had Ron as a representative, I had Howie. Both so helpful and informative. And, just really nice guys!
Response from the owner
Hi Jeanne, We welcome you and your sister to the Guardian Protection family! We appreciate your business very much and will work hard every day to help protect your world.
The technician for Guardian was friendly and informative. He took his time to properly install everything and teach me how to use the items involved. The whole company from start to finish were/are wonderful to deal with.
Response from the owner
Hi Amy, Thank you for reviewing your recent installation experience! It's great to hear the tech took the time to make sure you were comfortable using the system. Guardian Protection looks forward to providing you extra peace of mind ever day with professional 24/7 security monitoring.
Matt K was prompt, efficient, and courteous. He listened to our concerns and recommended and installed system upgrades to meet our needs. He clearly explained the system and its features, and made sure we knew how to use both home touchscreen and phone app.
Response from the owner
Thank you for sharing your service experience on Google, Jan! Guardian Protection is proud to help protect what matters most to you in the Millsboro, DE area. I will make sure to share your accolades with Matt. Have a safe day.
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