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Tree Services Wilmington, Delaware

Stein Tree Service

4.5 (53)

Stein Tree Service, 3607 Downing Dr, Wilmington, DE 19802

Stein Tree Service — photo 1

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4.5 on Google (53)

1.0 Veronica Behmke May 2024 via Google
Allows their workers to come out at 9 am to do something as nonsensical and EXTREMELY LOUD at 9 am with no regard for people who work nights or over night. Left at 12 pm multiple days to come back at 9 am multiple days and ruin peoples schedules. Do not recommend

Response from the owner

Ms. Veronica, I apologize for the inconvenience. We were hired by your condo association and are simply trying to perform the work in accordance with the timing the organization requested.

5.0 Tim Kady April 2024 via Google
Great company! I had major tree trimming done. Matt was very professional. He came right out to the house, did a walk through and emailed me the quote within a half hour. The service crew was scheduled roughly a week from receiving the quote. They came early, did a walk through and had all the proper equipment to get the job done right. They did not mess around. Once a branch hit the ground it was dragged off to shredder. They left the yard cleaner than before. I highly recommend.

Response from the owner

Thanks for the opportunity to put the Spider to good use. We appreciate the feedback.

5.0 A R March 2024 via Google
Matt came out and gave an estimate on the spot. Ill tell you, the price was amazing compared to competitors! Matt is so knowledgeable and friendly, reviewed every detail, and they could get the job done quickly. Highly recommend!
5.0 Joseph Wilhelm March 2024 via Google
Terrific work, completed work on time and did exactly what I needed done. Crew took care of property and did a thorough clean up job of debris.

Response from the owner

We appreciate the opportunity Mr. Wilhelm. Thanks for trusting us with the centerpiece of your front yard. Matt

5.0 Tom Marcin August 2023 via Google
Team did not initially complete the project to our expectations the first time. Upon calling the office and describing the issue, they quickly sent a team back out to complete the job as expected. The responsiveness of the support team and the quality of the work was fantastic. My advice is to check with the foreman to make sure his work-order agrees with the quote you received so there are no misunderstandings. I will hire them again.

Response from the owner

Mr. Marcin, thank you for working with us and allowing us the opportunity to come back out to address your concerns. We take customer satisfaction seriously and appreciate the open communication.

5.0 Amy Baldwin July 2023 via Google
I have used Stein Tree over many years... most recently to remove 3 enormous trees, grind a stump, and take down dead limbs from an even more enormous, hard to access tree. Matt responded quickly to my requests for quotes and was out next morning to look over the job and give me an estimate (completely reasonable) mmediately via email. His crews were on time and professional in their dealings with me and care of the yard (including filling holes created by dropped limbs), protecting adjacent plantings and trees, cleaning up including the roof, and interacting with the city for any issues with road closures and wires access. I am so happy with the results and with working with Stein Tree! Give them a call, you will be glad you did.

Response from the owner

Ms. Baldwin, thanks for trusting us with these challenging jobs and for the feedback.

5.0 Igor Kanevskiy July 2023 via Google
Great experience with Stein Tree service. Matt was very professional and knowledgeable. Everything was thoroughly explained, quote was provided. Matt followed up multiple times to make sure it was convenient to do the job. First team removed my trees quickly and cleaned everything before they left. I would like to especially thank a gentleman who removed the stumps. )I believe his name was Alfonso but I could be wrong.) He called multiple times before coming to do the job. Also, he cared about the lawn and went above and beyond to manually remove all the leftover chips, cleaned everything and was very professional. Not to mention that it was very hot and humid. Thank you guys for your service. Highly recommend Stein to everyone!!!

Response from the owner

Thank you Mr. Kanevskiy for working with us around the weather. Knowing the conditions of the yard before sending the team out goes a long way in minimizing the impact on your property. Thanks also for the feedback.

5.0 Ganeth June 2023 via Google
I met with Matt to get a quote on removing some precarious limbs from a black cherry overhanging our shed. He was incredibly kind and professional. The quote he gave us was a very reasonable price. They were out the next day to remove the tree limbs and did a fantastic job. The cuts were clean and they didn't leave any snags. The crew cleaned up their work nicely and left the firewood sized logs stacked neatly. I'd highly recommend using them for any tree work!

Response from the owner

Thank you for trusting us with this technical job working around the shed, fence and communication wires. We appreciate the feedback.

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