I chose Renewal by Andersen because of their reputation and quality of their products. My home was built in 1961 and after having my windows and doors replaced once before, I was needing to replace the sliding glass door again. The installation part of my project inadvertently turned into three phases. First all windows were replaced. The door could not be installed because of wood rot in the lower part of the frame (the rot was a result of a pet door installed in the old sliding door). After having the wood rot repaired, a second install team was scheduled to install the door. The second team set up, but after unveiling the custom made door they found a crack in the frame and could not proceed with the installation. As all windows and doors are custom made, a new frame needed to be the fabricated. The new frame arrived and a third install team scheduled. Cody H, Chris L, and Eric T were superb. From beginning to end (as with all Renewal by Andersen installation teams) they were professional and courteous. Cody telephoned to notify me of their departure and estimated arrival time; his communication thoroughness throughout the day was exceptional as was their set up, installation, tear down and clean-up. My project is finally complete and I am in awe of my new windows and sliding door!
Response from the owner
Hi Valerie Mariano, Thank you very much for the wonderful rating! We truly appreciate your vote of confidence in Renewal by Andersen. Serving you and your community with stellar service. Quality window/door products & installations are our top priorities.