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Window Replacement Santa Rosa, California

Northwest Exteriors

4.9 (34)

Northwest Exteriors, 3450 Airway Dr STE G, Santa Rosa, CA 95403

Northwest Exteriors — photo 1

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4.9 on Google (34)

5.0 ginica April 2024 via Google
Outstanding service from everyone! Professional team of employees. High quality service and product. Excellent showroom. From first in-home appointment, during installation and follow through after project of 10 windows and one large sliding door everything and everyone was excellent.

Response from the owner

Thank you for the high praise, Ginica! We're truly grateful you acknowledge our professional team and superior quality service. Your satisfaction from the in-home appointment to the follow-through makes us proud. Looking forward to working on any future home projects you have!

5.0 Mark Neely April 2024 via Google
I have used Northwest Exteriors for a number of projects now. They are fast, friendly, reasonably priced, and do fantastic work. Kudos to Joe and Albert, who had to totally rebuild the front windows in our 100 year old house. Highly recommended!

Response from the owner

Mark, your words are music to our ears! We're elated that you've consistently found our team to be speedy, amiable, and budget-friendly. Special shout out to Joe and Albert for their exemplary work on your historic home's front windows. Your recommendation means the world to us. Looking forward to our next project together!

5.0 Phillip Hann March 2024 via Google
We have had two installations using Northwest Exteriors. Now all of our windows are by Anlin and we couldn’t be happier. Northwest Exteriors quoted us fair prices for the materials and labor. They kept us notified throughout the order and delivery process. They were always very flexible and friendly. Northwest staff were professional, knowledgeable, efficient and responsive. I highly recommend them if you need to update your windows or doors.

Response from the owner

Thank you for your kind words, Phillip. It's gratifying to know that you are pleased with your Anlin windows and our service. We're committed to offering fair prices and keeping our clients informed throughout the process. We appreciate your high recommendation and look forward to working with you again in the future!

5.0 Mary Bowman March 2024 via Google
Northwest Exteriors did an outstanding job of installing windows in our commercial concrete tilt-up building in Marin County. From estimate to job completion, Northwest's professionals were efficient and dependable. All this for a very competitive price. Northwest Exteriors is definitely a five-star business!

Response from the owner

Thank you, Mary, for your kind words! It's gratifying to know that our team's efficiency and dependability made such a positive impression. We aim to offer top-notch service at competitive prices, so we're delighted to hear your project in Marin County was a success. We appreciate your recognition and look forward to assisting you with any future endeavors. Your support means the world to our five-star business!

5.0 Alan Blumenthal March 2024 via Google
From the start, Northwest did an outstanding job. Rick Pellhum showed up promptly and had already surveyed windows in the neighborhood of similar town homes to see what windows had been installed. He had the best solution for replacing all windows in my home at a very good price, plus two promotions from the manufacturer, Anlin. Communication through the process was exceptional. Installation over four days was efficient, clean, and unobtrusive. I installers reported one incorrect window (non-tempered), which Northwest is replacing with a tempered glass window.

Response from the owner

Alan, we're very pleased to read your positive feedback about our service. Your recognition of Rick's promptness and thoroughness is greatly appreciated. We're also glad that our communication and efficient installation process met your expectations. We look forward to ensuring your satisfaction with the replacement of the tempered glass window. Thank you for choosing us for your home's window needs.

5.0 Jill Osborne February 2024 via Google
Just wanted to give a glowing recommendation and review of Northwest Exteriors who put in 11 new double paned Anlin windows on my home, replacing the original single pane windows in Winter 2024. From the salesman Jesse (who answered my many questions patiently) to the two man replacement crew, their work was exceptional and I'm thrilled with how the windows turned out, both inside and out. Passed the final inspection with flying colors. I chose to do build in's rather than retrofits because I wanted to maintain as much window space as possible. I can't say enough about the two man crew who went room to room, finished one window before starting the next. They were very professional, used low VOC caulk, were very clean, removed all debris and, most importantly, didn't damage the window sills at all. I couldn't recommend them more. Thank you Northwest for making this a very easy project. We've waited twenty+ years to have this done and it was worth the wait.

Response from the owner

We're thrilled to hear you had such a great experience with our team at Northwest Exteriors. Your satisfaction is our top priority, and we're grateful for your glowing recommendation. It's wonderful to hear that our team was able to answer all of your questions and provide exceptional service. Thank you for choosing us for your home services needs.

5.0 Cathy Bohan January 2024 via Google
We called Rick at Northwest Exteriors and he gave us a very reasonable estimate for the 11 windows in our home. We made the decision to go with the Anlin windows and we are so happy we did. The installation crew of Joe and Albert were top notch. They were professional and efficient, as they removed and installed all the windows within the day. If you are looking for a reputable company that you can fully trust, then you should call Rick at Northwest Exteriors! We give them 5 stars all day!!

Response from the owner

We are thrilled to hear that you had a great experience with Northwest Exteriors, Cathy! Thank you for taking the time to share your positive review with us. We are glad that Rick provided a reasonable estimate and that you are happy with your Anlin windows. Joe and Albert are truly professional and efficient, and we are glad they were able to complete the installation within a day. We appreciate your recommendation and hope to work with you again in the future!

5.0 Becca Hughes April 2023 via Google
Northwest Exteriors has been amazing to work with. I had some changes along the way and a few other things popped up, but they were extremely patient with me and always provided the best customer service and advice. Jesse, my main point of contact was top notch! The install took less than a day and the crew was respectful and professional thanks to Joe and Albert. I didn't think I would love the new windows and doors this much, but it has been a game changer for our home! Worth every penny. I plan on going back to them to replace the rest of the windows in my home.

Response from the owner

We can’t thank you enough for your generous comment and rating, Becca. It's wonderful to hear that Jesse came through with such great work on your installation. It’s feedback like yours that motivates our team to continue delivering stellar service throughout the Northwest Exteriors region. We appreciate your support for our business and hope we’ll have the chance to serve you again next time.

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