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HVAC Brea, California

Service Champions Plumbing, Heating & AC

4.9 (5,221)

Service Champions Plumbing, Heating & AC, 3150 E Birch St, Brea, CA 92821

Service Champions Plumbing, Heating & AC — photo 1

From the review pages

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4.9 on Google (5,221)

5.0 Mary St John May 2024 via Google
Had there plumbing inspection performed on 5/7/24. Alex the technician was very professional and friendly. He inspected all plumbing lines and tested the water for hardness. He took lots of pictures, detailed what needing to be done. Will have them return when ready to have repaired. Would definitely recommend if you are having any plumbing issues.

Response from the owner

Thank you for your positive feedback! We're happy to hear that you found our plumbing inspection service thorough and professional. It's great to know that our technician, Alex, was able to meet your expectations. We look forward to assisting you with any future repairs. Your recommendation is highly appreciated!

4.0 Rosemary Sieve May 2024 via Google
As usual, Service Champions' staff are well trained and courteous and Peter, their tech, lived up to their guarantee with his courtesy and information. It was unfortunate that S.C. didn't keep to their original time of the 8 - 10 a.m. appointment and didn't advise me of the delay. However, Peter replaced the original tech and made up for it by being on time. I highly recommend Service Champions and I have had them perform several installations for me over the years which included new A.C. and also a split unit for the patio area. They also installed attic insulation. I will continue to use them for my heating and A.C. needs.

Response from the owner

Thank you for your feedback and for your continued trust in our services. We're proud to hear that our team, especially Peter, has consistently met your expectations. We apologize for the delay in our original appointment time and appreciate your understanding. Your recommendation means a lot to us and we look forward to serving your heating and A.C. needs in the future.

5.0 William Jorth May 2024 via Google
My father subscribes to the Service Champions service plan. It works out nicely for him. Today he received the AC system tune up. The service covered all the details to insure the AC delivers excellent service. The report was thorough. The technician reviewed all details with me before creating his report and sending it out. We are very satisfied with the service.

Response from the owner

Thank you for sharing your positive experience with our service plan. We strive to provide thorough and detailed service to ensure your AC system is running at its best. It's wonderful to hear that you and your father are satisfied with our service. We look forward to continuing to meet your heating and cooling needs.

5.0 Bella Smith May 2024 via Google
The technician, Jose, was very easy to speak with and ask questions about our water heater that was not producing hot water. He also notice that the set up for the pipes and hoses were not up to Service Champions standards. He helped us with that too. Jose gave us fantastic customer service. This kind of service is hard to find these days. Thanks Jose, for taking the time to help us understand our situation.

Response from the owner

Thank you for your positive feedback. We're proud to hear that our technician, Jose, was able to provide you with a quality service that meets our standards. It's important to us that our customers understand their situation and feel comfortable asking questions. We appreciate your recognition of our commitment to excellent customer service.

5.0 John Keys May 2024 via Google
Joshua was my technician today, doing the tune up for both my AC and Heater. He was very personable and easy to work with. He kept me informed of what he was doing and why. He did an excellent job of cleaning my AC unit as it was 34 years old and very dirty inside. The heater was also cleaned and checked out, no issues with either units. I would highly recommend Service Champions as they do quality work. Take advantage of the AC and Heater tune up sale price when it’s offered as I did. You can’t go wrong.

Response from the owner

Thank you for your positive feedback and high rating! We're delighted to hear that Joshua provided you with excellent service and kept you well-informed throughout the process. It's great to know that you found our AC and Heater tune-up sale beneficial. We strive to deliver quality work and your recommendation is greatly appreciated. Thank you for choosing our services.

5.0 Nicole Edmondson April 2024 via Google
I am very happy with my AC service today. Brandon Wilson was my technician, and he was thorough, took the time to explain things, and alerted me to issues that needed to be addressed. Overall, I would recommend Service Champions to anyone who wants honesty and integrity in the company servicing their heating and air-conditioning units. I am happy Leland was persistent in sending his flyers.

Response from the owner

It's wonderful to hear that you had a positive experience with our AC service and found our technician, Brandon, to be thorough and informative. We pride ourselves on our honesty and integrity, so your recommendation means a lot to us. Thank you for choosing us for your heating and air-conditioning needs!

5.0 Tricia Enell February 2024 via Google
Bryon came to do our heating unit service. He was excellent. Called & let me know he could come earlier. I was at market, but he arrived just as I got home. Perfect timing! He reviewed equipment, and changed filter. VERY polite and professional. He was the best tech so far! Service champions is the best company out there.

Response from the owner

Tricia, thank you for your feedback. We're glad that Bryon provided you with excellent service. If you ever require further assistance, don't hesitate to reach out. Thank you for choosing Service Champions Plumbing, Heating & AC!

5.0 Robert Lopez February 2024 via Google
I had a regularly scheduled heater maintenance. The tech was very friendly and courteous, and made it clear he would do it quickly but thoroughly. It was an early morning appointment and he asked before hand if there was anyone in any of the bedrooms,and if so, to please advise them before he entered any room. When finished he gave a quick but detailed description of what he'd done and found. He mentioned a couple of options that could enhance our system but there was no pressure to sign up for extra services. All in all I've been very happy with Service Champions.

Response from the owner

Robert, we're delighted to hear about your positive experience with us at Service Champions Plumbing, Heating & AC! Providing top-quality service is what we strive for every day. Your feedback encourages us to keep up the good work.

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