Skip to main content

HVAC Elk Grove, California

Top Rank Heating and Air Conditioning Inc.

4.5 (50)

Top Rank Heating and Air Conditioning Inc., 9100 Elkmont Way, Elk Grove, CA 95624

Top Rank Heating and Air Conditioning Inc. — photo 1

From the review pages

Write a review

4.5 on Google (50)

1.0 Jerry Mathers January 2024 via Google
Witnessed one of your drivers barreling down the highway at over 90 mph in one of your trucks while texting on his cell phone. Weaving in and out of traffic heading towards Sacramento at 730 am traveling south. That’s how accidents happen.

Response from the owner

Dear Jerry Mathers, Thank you for bringing this incident to our attention. We take your concerns very seriously and apologize for the behavior you witnessed. We have strict policies in place regarding safe driving and cellphone usage, and we will address this matter with our driver immediately. Ensuring the safety of our drivers and the public is our top priority, and we appreciate you bringing this to our attention. If you have any further information or details regarding the incident, please feel free to reach out to us directly. Again, we apologize for any inconvenience or concern this may have caused. Sincerely, Top Rank Heating and Air Conditioning Inc.

5.0 Pamela Chokan-Quetzal August 2023 via Google
I want to begin by expressing my sincere gratitude for Jeremy and his team at Top Rank Heating and Air…. My AC went out on late Saturday night… I have used this company before and so I called on Sunday morning… I spoke with Melissa and told me Jeremy was on call to get him out to service my AC unit. Of coarse it was going to be 108 on Sunday….make a long story short my unit was dead… Jeremy made it happen for me to get a team out to install a new unit the next day…. Sure enough Joe knocked on my door at 7:00am with the team… let me tell you what a team… 6 guys!!!! They hit the ground running…. The service this company provided and experienced techs that handled my job was amazing to say the least…. I definitely RECOMMEND Top Rank for all your AC or Heating needs….. thank you thank you so much for a job well done!!!!!! I am forever grateful for all your hard work and commitment to your craft….

Response from the owner

Pamela so much for the great review

5.0 Andrew Valasquez July 2023 via Google
Jeremy and his team were amazing, efficient and fast. Our AC broke down and we needed it fixed in a short turnaround time and they finish the job in two days. Excellent customer service, quick response and friendly staff. They had our home up and running in no time during this Sacramento heat wave. Thanks again Jeremy

Response from the owner

Thank you, Andrew! We are so happy that you were pleased with our service and are glad that you are now a part of the Top Rank family!

5.0 joann devard November 2022 via Google
Jeremy and his crew Lincoln and Mike were here promptly at 7am and spent all day until 4pm installing our new air conditioner and heating system. They were very professional and knowledgeable about their service. They also gave us a bid that was considerably less than other bids we received. Their office staff was also very helpful and professional. We would highly recommend this company. We have also used them in past years for maintenance and repairs on our heating and air units. They are top-notch!!

Response from the owner

Thank you, Joann, for the glowing review! We are thrilled to hear that Jeremy and his team provided you with such professional and knowledgeable service. We strive to offer competitive pricing and exceptional customer service at Top Rank Heating and Air Conditioning. We greatly appreciate your recommendation and look forward to serving you in the future for any maintenance or repairs you may need. Thank you for choosing us!

5.0 Jennifer Edwards September 2022 via Google
Mike T was amazing! The entire Top Rank team did an excellent job of installing my HVAC system and a whole house fan. It was fairly priced, the staff were professional and efficient and we got a great system that works well for our home. When our whole house fan started to 'act up', Top Rank sent someone out that day to fix it. When it became evident that the problem was a faulty remote (not their fault, just a bad part), Mike T diagnosed the problem and got it fixed quickly. He tested to ensure it was working properly and made sure we were happy with the service and resolution. Top Rank is my go-to for all things HVAC and specifically Mike T is the best technician.
4.0 kyle medeiros June 2022 via Google
We are happy to report that our AC is blowing cold again. However we were surprised to find that we had more than one circuit breaker for the house. It’s my own fault, I should have known to look for another breaker. We paid 99 bucks to have them come out and another 140 to flip a switch. The whole visit took less than 30 mins. I was happy with the interaction with both the dispatcher and tech. The bill was a surprise. I’d use them again but maybe ask for a diagnosis before the repair.
5.0 Jessica Fortuna August 2021 via Google
I wish I could give a huge hug to this company!!!!! Wow!!!! I had a huge issue! After a failed thermostat install attempt, I was left with no air conditioning with small children in a 100 degree day! I was freaking out! After attempts to call anyone, I got a referral from Facebook to call them, and I was so so happy with how I was treated. Not only was the woman on the phone so kind and understanding, the technician, Dave, was just fantastic!!! Absolutely knowledgeable and fast at fixing the issue. I will always recommend these guys and I only wish I knew they existed sooner!!! Thank you thank you thank you!!!!! 😊😊😊
2.0 Lina Lee July 2021 via Google
I have used them in the past and would recommend them. But this time around it was terrible. They said that they’ll be there between 12 and 3 and that they were running ahead of schedule. So when I had to pick up my daughter at two and left someone else to manage the repair, the HVAC person left in the middle of the job and did not call me to update or inform me of the cost. He just left. I don't remember his name, but He is short, skinny, white, and 30-50 yrs old. Even though they are cheaper, $49 vs. $79, it isn’t worth it when your a/c wont even work! There are many other companies with over 200 reviews to pick from. Good luck!

More hvac pros in California