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HVAC Fresno, California

Lee's Air, Plumbing, & Heating

4.8 (2,692)

Lee's Air, Plumbing, & Heating, 5456 W Mission Ave, Fresno, CA 93722

Lee's Air, Plumbing, & Heating — photo 1

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4.8 on Google (2,692)

5.0 Dennis Vasquez May 2024 via Google
Thank you to Lee's Air, Nash Desantiago and his whole team. The team changed out my 18 year old heating and cooling system in slightly more than a day. They we're very professional, considerate and knowledgeable. It was a positive experience. Thank you again.

Response from the owner

Thank you so much for your kind ⭐⭐⭐⭐⭐ words, Dennis! We are thrilled to hear of your positive experience with our team, Nash, and the installation of your new heating and cooling system. Here at Lee's Air, Plumbing, & Heating, we are committed to providing excellent customer service and quality workmanship. We are glad that we could exceed your expectations and happy that you are pleased with the result. We will make sure to notify Nash, his hvac installation manager, and the whole Lee's Air team about the great work Nash did. Thank you for choosing Lee's Air, Plumbing, & Heating and have a great day!

5.0 marianne leigh May 2024 via Google
Tech was fabulous! He was prompt, patient while I kenneled my pet and efficient. He took the time to answer all of my questions and showed me before and after replacements.

Response from the owner

Thank you so much, Marianne, for taking the time to review our company and our ac technician Benjamin. We are thrilled to know that you had a positive ⭐⭐⭐⭐⭐⭐ experience with our Benjamin and that he provided excellent service and support. Your feedback is greatly appreciated and helps us strive to provide the best possible service to our customers. We will make sure to notify Benjamin, his hvac service manager, and the whole Lee's Air team. At Lee's Air, Plumbing, & Heating, our highest priority is the satisfaction of our customers. Thank you again for your kind words and for your business.

1.0 Justin McCallough May 2024 via Google
This review is more about the company than the tech. The technician was very fast and efficient. He was awesome, My only complaint is their pricing. $69 just for them to come out and give you a quote (I know this is standard now with every company) but $600+ to snake a shower drain was pretty outrageous. He had it done in 15 minutes Definitely won’t be using them again just based off pricing

Response from the owner

Hello Justin, Thank you for your feedback regarding your recent experience with our plumber. We’re pleased to hear that the service provided by our plumber was fast and efficient—we'll make sure to pass along your kind words. We apologize you felt the value of our service did not meet the value of our price and would like to make this right. We reached out but got sent to voicemail. If you could please contact us at (559) 227-9569 and ask for Josue, our operations manager who would be happy to help you. We appreciate the opportunity to improve our services and hope to speak to you soon to make this right.

5.0 Randy Evans April 2024 via Google
Damien completed a inspection of our two HVAC units. He was friendly and professional and gave a full explanation of the work completed and what he saw. We were Confort Now customers and this is our first visit from Lee's. We were satisfied and the only suggestion would be to have the techs take photos of what they saw and present it to the customers. That was a service provided by Comfort Now, that wasn't done by Lee's. However, Lee's will follow up with me about my next visit... something Comfort Now did not do. Overall, I am satisfied with the service and I renewed my service agreement for both units for another year.

Response from the owner

Thank you for the wonderful ⭐⭐⭐⭐⭐ review, Randy! We are thrilled to hear that Damien, our ac technician was able to provide you with such professional and friendly service. We apologize that we didn't take pictures of what was seen during the inspection, but we'd be happy to do so next time. We also would like to thank you for renewing your service agreement for another year with us. We are committed to providing excellent service and look forward to continuing to serve you. We will make sure to notify Damien, his hvac service manager, and the whole Lee's team about the great job Damien did. Thank you again for choosing Lee's Air, Plumbing, & Heating!

5.0 Shantel Valencia April 2024 via Google
Lee's Air, Plumbing, and Heating has been amazing to work with. Jose Rivera is who has serviced our A/C and heating. He has been absolutely amazing! His customer service and knowledge is above and beyond. He explained in detail how our system works and what would help keep it running smoothly. He was very honest and I appreciate the time, patience, respect and knowledge he had! I 100% recommend Jose for service!!

Response from the owner

Thank you so much for the kind ⭐⭐⭐⭐⭐ words regarding our ac technician Jose, Shantel! We truly appreciate your business, and are so glad to hear that your experience with Jose Rivera was outstanding. We are proud to provide quality work and great customer service. We will make sure to notify Jose, his hvac service manager, and the whole Lee's Air team about the incredible work Jose did. We thank you for choosing Lee's Air, Plumbing, & Heating and look forward to serving you again in the future!

5.0 Jodi March 2024 via Google
Lee's has been wonderful! We have already used their services for two different jobs and have scheduled a third and their representatives are thorough, professional and friendly. One in particular, David M. has worked with us twice so far and he has been incredibly helpful. He has described everything very well, is very friendly and helpful and has helped to put our mind at ease about everything we have to deal with since we need some major repairs. I will continue to use Lee's, especially since David works there! He is literally the best plumber I have ever worked with and I wish there were more service reps like him. Lee's, you did well by hiring someone like David and don't ever let him go!

Response from the owner

Thank you so much for your kind ⭐⭐⭐⭐⭐ words, Jodi! We are so happy to hear you have had such great experiences with us and especially with David, our plumber! Providing excellent customer service is our main goal, and it's wonderful to hear that David was able to meet and exceed your expectations regarding the plumbing work provided. We will make sure to notify David, his plumbing manager, and the whole Lee's Air, Plumbing, Heating, & Roofing team about the expectational work provided by David. Thank you for recommending us and for your loyalty. It is appreciated!

5.0 C e C e G on z a l e s February 2024 via Google
This rating is strictly about Francisco Ramos who works at Lee’s Air, Plumbing & Heating. Francisco came to help me and my husband with our ecobee thermostat. He was a great help. He helped us set up the system for the wi-fi & cell phone which I had not wanted to do when we first purchased and had the unit installed by Lee’s. Francisco explained and patiently answered all our questions. If we need to call Lee’s again for a home visit we will ask for Francisco Ramos. I highly recommend him. CeCe

Response from the owner

Thank you so much for your kind ⭐⭐⭐⭐⭐ words, CeCe! We are thrilled to hear that Francisco, our HVAC Service technician was able to take such great care of you. He takes pride in helping our customers stay comfortable and providing an excellent customer experience. We will make sure to notify Francisco, his HVAC manager, and the whole Lee's Air team about the great work Francisco did.. Plus, yes, we do have the option on our CRM to make Francisco your preferred specialist. We at Lee's Air, Plumbing, & Heating are committed to delivering the highest quality service, and we are glad Francisco showed you how wonderful that looks. Thank you for choosing Lee's Air, Plumbing, & Heating and for taking the time to recognize Francisco's hard work.

5.0 jeremy cain July 2023 via Google
Tony, and Lee’s Air Install team did an excellent job! They fully replacing our 40 year old water cooled system. Our building is older so they had to work through some difficult challenges, (electrical, attic space, ducting) but they took each one in stride and handled each with efficiency. The sales experience was excellent. Tony took time to understand our needs and bring solutions we could work with and as a bonus, the follow up after the sale, ie. taking care of any issues… was prompt and effective. Our church building is now poised to take on the challenges of the 21st-century.

Response from the owner

Dear Jeremy Cain, We sincerely appreciate your glowing ⭐⭐⭐⭐⭐ review of Lee's Air, Plumbing, & Heating! Your positive feedback regarding Tony and our installation team is truly heartwarming, and we're thrilled to have been able to provide you with exceptional service for your water-cooled system replacement. Professionalism, quality, responsiveness, and value are the cornerstones of our service philosophy, and it's fantastic to see that these attributes shone through in your experience. Tony is an invaluable member of our team, and we're pleased to hear that his expertise and commitment to understanding your needs played a significant role in your satisfaction. We understand that working with older buildings can present unique challenges, and we're glad to know that Tony and the team tackled each difficulty with efficiency and determination. Attending to electrical, attic space, and ducting challenges showcases their dedication to finding solutions that ensure your new system functions optimally. We're especially glad that the sales experience was excellent and that Tony's efforts to comprehend your requirements and provide workable solutions resonated with you. Follow-up care is just as important to us, and we're pleased that our team's commitment to addressing any issues promptly and effectively left a positive impression on you. Your church building's successful transition to a more efficient and modern HVAC system is a testament to our team's capabilities and commitment to quality service. We're honored to have played a role in preparing your building for the challenges of the 21st century. Thank you for recognizing Tony, the installation team, and our overall service. Your feedback motivates us to continue delivering exceptional service and striving for excellence. We believe that every review like yours helps us build lasting relationships and maintain our position as a trusted service provider. As you continue to experience the benefits of your new system, we invite you to explore our website for more information about our comprehensive range of HVAC, plumbing, and heating services. We're here to assist you with any future needs and ensure your continued comfort. Once again, thank you for sharing your positive experience. Your trust in Lee's Air, Plumbing, & Heating is highly valued, and we're excited to continue providing you with outstanding service whenever you require it. Warm regards, Lee's Air, Plumbing, & Heating

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