Andrew was very professional. He took the time to explain what repairs and parts needed to be replaced. Thanks for fixing our AC Unit.
HVAC Kingsburg, California
Jack's Refrigeration
Jack's Refrigeration, 2539 Simpson St, Kingsburg, CA 93631
From the review pages
Write a review4.8 on Google (238)
Based on the 8 reviews on file.
Andrew came down, worked on my unit and told me exactly what I needed and even gave me various options on what we could do. Great service, and will be calling them again in the future for all my service needs.
Had my A/C unit serviced today. Andrew was my technician. He was great! Very knowledgeable, friendly, and professional. So glad to be a platinum member with Jack's Refrigeration and making the switch from Monarch.
I called Jack’s Refrigeration for an emergency HVAC situation. It turns out the loud banging noise in my house was another issue. David stayed and fixed the issue anyway! Fast response, friendly service and greeted with a poinsettia! Can’t beat it! Thanks and Happy Holidays
Response from the owner
Ellen, thank you for taking the time to give David a 5 star review. Please let us know if there is anything we can do to make your experience even better.
Andrew and Porter were great representatives of your company. They were detailed in their inspection and cleaned and fixed the unit. I’ve been happy with Jack’s for several years after I discovered the company. Also, Andrew was fun to listen to as he patiently explained in detail his insights into doing a thorough job! I’ll be renewing in year 2024!
Response from the owner
Elaine, thank you for taking the time to give Andrew and Porter a 5 star review. Please let us know if there is anything we can do to make your experience even better.
Our home AC went out over the summer. Called many places; this was one of the few that was able to respond and make it out on a weekend. Was helped by a technician named Shawn. Very professional and helpful. Quickly identified the problem and took time to walk me through my options. Never felt like I was being 'overselled' and he answered all my questions. I wish all companies did business like this. I will definitely choose this company again.
Response from the owner
Ted, thank you for taking the time to give Shawn a 5 star review. Please let us know if there is anything we can do to make your experience even better.
A couple of weeks ago, my clients had Jack's Refrigeration out to repair their air conditioning. Andrew was the service representative and he was absolutely amazing!! He was very detailed, let me know all the steps, great with the dogs outside who were pestering through the process (LOL) but mostly, he was efficient, thorough, let my clients know all steps, and resolved the issues. I highly recommend Jack's Refrigeration going forward!!
Response from the owner
Laura, thank you for taking the time to give Andrew a 5 star review. Please let us know if there is anything we can do to make your experience even better.
Our AC went out in the morning and we called Jack's right away - they got David onsite within a few hours! David clearly explained what went wrong (and why!). He gave us options for how to fix it and got us setup on a maintenance plan that will help us keep our system on track going forward. We love that Jack's usually has parts in stock and got us up and running same-day!
Response from the owner
Matthew, Thank you for taking the time to give David a 5 star review. Please let us know if there is any way we can better your experience.
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