Tokay Heating & Air Conditioning Repair

Technician arrived on time. Explained everything thoroughly and conducted him self professional.

Tokay has been a trusted supplier of services…..Brian my service technician (same guy 8-9 years in a row) Honestly & Trust is EVERYTHING !!!!! It took me 2 or 3 contractors before I found Tokay…..Call Tokay today!!’

Tokay heating and air was awesome. I ended up emailing them late Sunday night, and they had a technician(Joshua Brody), come out to my house the following afternoon to diagnose the issue. Joshua Brody had the Rheem air conditioner fixed within an hour, and he already had the parts ready to fix it. Very happy with the customer service he provided. I was not expecting it to be fixed the same day. Overall, it was a great experience, and I will be using them again when needed.

Our neighbors used them and were satisfied with the work and after our current unit went out we decided to call them. The office was very nice and scheduled an appointment for them to come out. Brian came out and checked out our old system that we knew needed replacing and gave us a quote. Thankfully three days later we have a new system. They were friendly, clean and did a fantastic job putting it in. I would highly recommend them.

Savannah from Tokay H&A called and offered a maintenance program for my system. With her professional knowledge and cheerful attitude, she sold me on the program right away. At the appointment time, Bran showed up and busily set to work checking out the heater and AC. He changed the filter, and was efficient and thourough. He presented the paperwork, explained what he had done, and headed out the door with a wave and a smile. Great customer service all around!

I called this summer in the beginning of a long heat wave when a/c compressor went out. After several attempts to get someone from Bell Brothers to give an Estimate on when they could get it repaired they couldn’t tell me. I called Tokey and explained as I had to Bell Brothers that I had my 87 year old mother living with me and I needed to get it repaired asap. He asked for a picture of the decal on the unit and said he could replace it the next morning. He had me going before it got hot hot the next day. Same thing happened with my heat last week and they had me going the same day. They remembered that my mom lived with me and expedited the parts and returned to repair it a couple hours later. Great customer service. Definitely 5 stars

When my elderly Dad called Tokay Heating and Air to let them know his heater was not working. Tokay Heating and Air came out and in 48 hours had us up and running including ordering parts and installation. I can not say enough good things about Brian who not only showed up exactly when he said he would, but also diagnosed the problem of a broken fan motor that needed to be replace while being sensitive to the cost of the repair. When Brian was contacted by the parts department to ship out the fan motor they almost shipped out the wrong part but thanks to Brian verifying the order that was not the case. Thanks Brian for going above and beyond with your customer service. To Nadia and Suzie in the office thank you both so much for being so friendly and courteous keeping us informed every step of the way! We will never go anywhere else for service and maintenance! We will continue to use Tokay Heating and Air!

I used Tokay Heating & Air to replace my HVAC unit. Not knowing the pricing, I originally thought I could get a unit installed for $5k, but after upgrading the unit, it was nearly $20k. I bit the bullet and went with them without shopping for a few reasons, I felt confident that they were one of the better companies in town, and I talked myself into the long-term savings the new system would provide over the next 10 to 20 years of living here. Overall I am happy with the purchase, our city bill is down about $200, and I've been running the house at a lower temperature.