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HVAC Monterey, California

R&S Heating And Sheet Metal

4.9 (50)

R&S Heating And Sheet Metal, 210 Ramona Ave, Monterey, CA 93940

R&S Heating And Sheet Metal — photo 1

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4.9 on Google (50)

5.0 Jerry Weiss May 2024 via Google
R & S staff was incredibly astute in diagnosing my furnace problems. Their staff is polite and friendly. They explained the problem in terms I could understand and then told me the options that were available to solve my problems. They worked efficiently and quickly to correct the problems. If you want to deal with a customer orientated organization I can highly recommend R & S Heating and Sheet Metal.

Response from the owner

Jerry, Thank you for the thoughtful review. We are glad you are so happy with our services.

5.0 Mig Silva March 2024 via Google
Moved into a new house and needed furnace maintenance that lead to a complete replacement of our HVAC piping (under and above!). Every person we engaged with, from the folks that answer the phones to the technicians coming out, was friendly, knowledgeable , and professional. We ended up with 3 separate visits, and each time, service was above and beyond what we could have expected; for new homeowners like us, this was a godsend. Having a company that we feel we can trust goes a long way. If you’re searching for HVAC services, stop reading and call them now.

Response from the owner

Thank you for the glowing recommendation. We are so happy to exceed your expectations and get your system working better.

5.0 Rebecca G December 2023 via Google
I am so glad that I called R&S Heating and Sheet Metal. My furnace exhaust pipe was damaged/disconnected during a roof job, and I went without heat for three months while the roof job continued. When the roofing was finally finished I called the company that had installed my furnace just last year. They came out, said that they would need to transfer the job to another department, write an estimate, order parts, and get back to me. I waited over a week and called them multiple times and never heard back from them. I then called R&S Heating and Metal. Justin came out the next day and fixed everything with no additional parts needed in just a half hour! And to top it all, he didn't even charge! I cannot say how grateful I am! R&S Heating and Sheet Metal will definitely be the first/only company I call from now on.

Response from the owner

Rebecca, Thank you so much for the kind message. We are happy we were able to get your issue resolved so quickly!

5.0 Lew Adams September 2023 via Google
These guys are just wonderful to do business with. They have put in 2 heaters and an A/C for me as well as some new ducting and repairs over the years. They were booked up and I had a different company give me a bid for some duct repairs under the house, the quote was high and didn't seem right. I waited for R&S and they confirmed I didn't need most of the work the other guys quoted! Very honest, and the quality of their work is superb. I always feel I get what I pay for. Thanks

Response from the owner

Thank you it was a pleasure to get your home warm and cozy!

5.0 Colby James August 2023 via Google
R&S was a pleasure to work with. During the initial consultation at my house, Justin took the time to fully explain all my options, and offered candid advice on what he would do in the same situation. He didn't try to upsell anything, and plainly listed the pros and cons of different systems. During the install, the R&S crew was clean, efficient, and professional. We were told that during the multi-day install, we wouldn't even know the job was in process after we got home at night, and they followed through on that claim. They are definitely not the cheapest option, but for the service provided they are well worth it.

Response from the owner

Colby, Thank you so much for the review! We are glad you are so happy with our neat and clean work and hope you enjoy your new system for many years!

5.0 Zachary Blazer November 2022 via Google
Ran into an issue during a freezing Thanksgiving week with a newborn that our HVAC completely failed. Having never replaced an HVAC system, I knew we were in trouble with how costly and on top of that what the lead time could potentially be. My wife was able to get in touch with Justin and needless to say - he was an absolute blessing to show up. Not only was he friendly, professional and knowledgeable - we had a very unique situation that he was able to navigate around. Of course our concern was getting this done in a timely manner but Justin went above and beyond with his communication, installation and details in making this normally daunting situation as easy as possible. Moving forward I will ALWAYS call R&S Heating and Sheet Metal with any issues that they can assist with. If you are looking for the best in the area, R&S heating is it. I cant thank Justin and his crew enough for the explanation on his quotes along with the options. You wont go wrong going with R&S!

Response from the owner

Zach, Thank you so much for your kind words! We appreciate the opportunity to work with you and you family as well as the kind recommendation. We were so glad we were able to get your family heat before the holidays.

5.0 BB November 2022 via Google
Thank you for your commitment to my project, from beginning to end. When I saw how terrific your front office staff was, I knew I wanted to use your services. I have been nothing but completely satisfied every step along the way. Updated Review: You are lucky if you get to do business with R&S heating. Top of the line expertise, professionalism and the best possible customer service there is. The kind you don’t find any more. They did a great job installing my Nest Thermostat - clearly experienced - and a few years later came as a favor in 15 minutes, at the end of their long, busy, cold holiday weekend, to bail me out of an unexpected furnace problem. Who does that any more? The best! Barbara B.

Response from the owner

Thank you Barbara! It was a pleasure working with you as well!

5.0 Gary Reichhold February 2022 via Google
My contractor recommended Rich Russo, the owner of R & S Heating and Sheet Metal. My house in Del Rey Oaks was built in the early 1950s with a heater but with no air conditioning, so Rich came out and provided me with an estimate for an entirely new system. The work was done in a timely manner and the new system works to perfection. The state-of-the-art Google Nest thermostat is pretty cool too - I can control it remotely with my smartphone. I am very happy with my new improved system and I highly recommend the services of R & S Heating and Sheet Metal.

Response from the owner

Gary, we are glad to hear you are so happy with your new system. We appreciate the opportunity to work with you as well as your time to share your experience.

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