Sanborn's Air Conditioning & Heating

I took advantage of a Sanborns service special and am happy to share it was a very good decision. The technician Isaias was knowledgeable and courteous and he took the time to explain several things I didn’t understand. He was great, as was Carla in the office. Sanborns is certainly on my speed dial list now! Thank you.

We have the yearly service with Sanborn's and they've always taken good care of our AC/Heater. They are very efficient with what is needed to be done to keep everything running smooth. It's always nice to see familiar faces and Mark has now been to our home a couple of times. He is always polite, respectful and has a good personality. Thank you for all the years of service.

I would recommend Sanborn's air conditioning to my family and friends any day. Jonathan gave me an estimate to replace my 40 year old ducting and was 35% less than the other two local companies, for the exact same work. I called the other companies and they said they quote high in case they find something else that needs replacing. the other companies also said they would be willing to work with me on the price, no thanks. Sanborn's crew was professional and was finished in one day. My air conditioning is working great now and I could not be happier. Thank you Sanborn's, thank you Johnathan.

Great service!!! Isiah came to do summer checkup and noticed a big problem. He got a repair group out the next day. Was repaired in 24 hours. He was explained what needed to be done and the repair group went above and beyond what was expected. They were all courteous and clean. No cleanup on my part. Would recommend them to all

Isaias was great. He did a wonderful job. I would hire him to come out again. Excellent customer service. He was kind and courteous very professional. He explained everything very well. I’d give him 10 stars. The maximum possible.

If you’re looking for a reliable, professional, friendly heating and air company, look no further than Sanborn’s. We just had a full central heating and a/c unit installed and are very happy with the equipment and process. The installers and tech are professional, polite and responsive to every question asked. They even slip on shoe covers as they enter and exit the home. Who else does that? The new units are replacing a 20 year-old system that was showing signs of aging and possible safety issues. So nice having a clean, energy-efficient system. The final price was very competitive. A special shout-out to the tech, Pete, and to the installers Tyler and Robert. Also to Carla and Brandy who manage the office. It’s nice to have a friendly human answer the phone, and not just be dumped into a recording. All-in-all, a two thumbs-up recommendation!

I called a number of places due to a heater issue over the weekend and only Sanborn’s picked up. They paged a tech who returned my call within 15 mins and they came to my place in a couple hours or would’ve been less on a Sunday. Nate was thorough and showed me the problem and explained solutions. Grateful for the service on last minute call!

After our two years old ac unit failed due to refrigerant leak, we reached out to Sanborn’s Air Conditioning and Heating for a second opinion. They came out the very same day to check out the system for diagnosis. We were very impressed with their quick response and timely arrival. It took less than an hour for the technician to figure out where the leak was and it was the compressor coil out of all places. They scheduled an appointment to replace the parts under warranty right away. They even called us to reschedule the appointment to an earlier date later on, however we couldn’t respond it on time as we were out of cell service coverage during that week. Regardless, they came over at the promised time and did a fantastic job carrying out the repairs. In addition to the technical staff, we really appreciate the front desk for letting us know when the crew was arriving and what to expect upon arrival/departure. The small details in between certainly made a big difference in our overall experience. Thank you so much for making the process as transparent as possible with minimal interruption to our daily routine!! That is the very definition of great service.