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HVAC Riverside, California

Sheldon's Heating, Air Conditioning & Plumbing, Inc.

4.8 (469)

Sheldon's Heating, Air Conditioning & Plumbing, Inc., 3401 Gato Ct suite a, Riverside, CA 92507

Sheldon's Heating, Air Conditioning & Plumbing, Inc. — photo 1

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4.8 on Google (469)

5.0 Nicholas Alvarez May 2024 via Google
Exceptional service provided by your team. From the moment I was contacted by your company to the completion of the service, every interaction with your staff has been nothing short of outstanding. The professionalism, expertise, and dedication demonstrated by your technician Louie Fattah throughout the service process were truly impressive. Not only was the work completed in a timely manner, but the attention to detail and commitment to ensuring everything was in perfect working order was evident every step of the way. It is refreshing to work with a company that values customer satisfaction and strives for excellence in every aspect of their service. Thank you for providing such exceptional service. I look forward to working with your company for any future heating and air conditioning needs.

Response from the owner

Thank you for the kind review, Sheldons heating and air is here to serve you for all your heating air-conditioning and plumbing needs. Thank for the review.

5.0 Suzanne Nazario April 2024 via Google
Among other companies we met with to get an evaluation of our HVAC, we picked Sheldon’s AC & Heating! Why? Because right from the get go, our meeting with Art, the Operations Mgr, was very pleasant. His presentation was very professional, thorough, straight forward and educational. There were no frills or heavy sales talk in our discussion. He was attentive to our needs (including our budget) and he answered all our questions satisfactorily. The options he gave us to replace our entire AC & Heating units were very reasonable and affordable. During the prep and installation, Sheldon’s staff members, Dean, Chris, Irving, Alfredo and another staff member were all very professional, friendly, and knowledgeable. After the installation, the company sent over Victor, a service mgr, to inspect the new installation. Even the office staff, Cheyanne, was very efficient, professional and pro-active with our needs. We also commend Sheldon’s staff members with their promptness during all our appointments and their dedication to their task/duties. Everything worked very smoothly like clockwork and we are very pleased with the service that Sheldon’s AC & Heating provided us. We are also very happy to support a small company in the Inland Valley area. We highly recommend Sheldon’s AC & Heating to those looking into replacing, servicing or repairing their existing HVAC units. -Roberto & Suzanne

Response from the owner

We truly value your 5-star rating, Suzanne! Thank you for choosing Sheldon's Heating & Air Conditioning, Inc. for your HVAC needs. We are pleased to hear that you are pleased with our services and products. If you have any queries or concerns, please do not hesitate to contact us at (877) 274-1882. We would be pleased to assist you in any way we can.

5.0 Jay April 2024 via Google
They thoroughly checked out our a/conditioner and provided some on-site adjustments without extra charge. Made recommendations for further work with no pushy overpriced presentations. Also they will check again in 6 months; costs us less than 1 service charge with some other company. These are careful considerate competent professionals like in the old days. Highly recommend.

Response from the owner

Thank you for your positive feedback, Jay! We are grateful for your business and are always happy to hear from our satisfied customers. Our team at Sheldon's Heating & Air Conditioning, Inc. is constantly striving to provide excellent service and value for our customers. We are happy that you were satisfied with the work that was done and appreciate you recommending us to your friends and family.

5.0 Kim Vura March 2024 via Google
Great service! On time! Louie took care of the water heater, air conditioner & gas heater! Definitely would recommend all home owners to use Shelton air & heating! Honest, Efficient, & very reasonable! Great job!!!

Response from the owner

Kim, thank you very much for taking the time to leave us a positive review! We are very pleased to hear that Louie did such a great job servicing your water heater, air conditioner, and gas heater. We are also very grateful for you recommending Sheldon's Heating & Air Conditioning, Inc. to other homeowners. We appreciate your business and look forward to serving you again in the future. Please do not hesitate to call us at (877) 274-1882 if you ever need assistance.

5.0 jessica lasam March 2024 via Google
Sheldon heating, air, and plumbing has been responsive to my service calls. They provide great customer service overall (except for 1 person in sales who didn’t call me back as he promised, even as a courtesy follow up that he’s still working on it regarding my water heater issue). However I appreciate the service and maintenance they provide. Shout out to Regina in customer service and Dean Thomas and his team for their excellence!

Response from the owner

We regret to hear that our sales team did not follow up with you regarding your water heater issue. We appreciate your feedback and will address this internally to ensure better communication in the future. We value your business and appreciate you recognizing the excellent service provided by Regina and Dean Thomas. If you have any further concerns, please do not hesitate to contact us at (877) 274-1882.

5.0 B Lenzner February 2024 via Google
I purchased a new HVAC system from Sheldon’s 6 months ago (which went great!) and today had my first routine maintenance check up. J.P., the technician was excellent… friendly, knowledgeable, good teacher. He helped me understand my system better and what thermostat settings are best. Changed out the air filter. He also installed a surge protector for my heat pump, which will help preserve my higher end system from power surges. Overall, this was a very good experience. Thank you J.P. and Sheldon’s!

Response from the owner

We are delighted to hear that you had a positive experience with our technician, J.P., during your routine maintenance checkup. We appreciate you choosing Sheldon's Heating & Air Conditioning, Inc. for your HVAC needs. If you have any questions or concerns, please do not hesitate to contact us at (877) 274-1882. We are here to help you make sure your HVAC system is functioning properly and efficiently.

5.0 Karen Simpkins January 2024 via Google
I didn’t want to post a review until I knew for sure furnace was finally going to work correctly. I’ve had so many problems with the company that sold & installed heating & ac unit. Sheldon’s fixed the problem & we now have heat. What a blessing. Service tech was knowledgeable & very professional. I highly recommend this company. Honest, truthful & reasonable price.

Response from the owner

We are truly grateful to you for taking the time to write such a glowing review of Sheldon's Heating, Air Conditioning & Plumbing. Your satisfaction with our work is of the utmost importance to us, and we are pleased to hear that we were able to successfully repair your furnace and restore heat to your home. We are also proud to offer honest, professional, and reasonably priced service to our customers, and we are grateful for your recommendation. If you have any further needs or questions, please do not hesitate to contact us at (877) 274-1882.

5.0 Dennis Madderra January 2024 via Google
I recently had the pleasure of hiring Sheldon’s Plumbing Service for the installation of a new water pressure regulator in my home. The entire experience was noteworthy. What stood out was the efficiency of their service - they completed the job much quicker than I anticipated. Not only was their speed impressive, but they also managed to offer a very competitive price, which was a pleasant surprise. The craftsmanship was, without a doubt, top-notch. It’s evident that they prioritize quality in their work, something that’s increasingly rare these days. The new regulator works flawlessly, ensuring consistent water pressure. But more than the technical aspects, they were professional, courteous, and made sure to explain the process in a way that was easy to understand. This focus on customer satisfaction was truly appreciated.

Response from the owner

Thank you so much for taking the time to write us a review! We are so glad to hear that you were satisfied with the work that we did for you. We are committed to providing our customers with the best possible service, and it is always our goal to exceed expectations. We appreciate your feedback and hope that you will continue to use our services in the future. If you have any questions or concerns, please do not hesitate to contact us. We are always happy to help!

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