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HVAC Simi Valley, California

Service Heroes Heating & Air Conditioning

5.0 (38)

Service Heroes Heating & Air Conditioning, 4452 Industrial St, Simi Valley, CA 93063

Service Heroes Heating & Air Conditioning — photo 1

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5.0 on Google (38)

5.0 cmiran8 May 2024 via Google
I was in the middle of my kitchen remodel project when the cabinetry people said they couldn't install my kitchen stove vent hood, and told me I would need an HVAC company to install it. I called around in frustration, as so many companies don't know how... or simply won't do the job. Service Heroes is EXACTLY what they are. I called them, and although my project was small and not the typical project they service, Justin was kind enough to understand my dilemma, and scheduled my vent hood installation the following Monday. The techs arrived on time, and were clean and respectful of my home. Most importantly, they were extremely knowledgeable about what they were doing. Service Heroes had my kitchen vent hood up and functional the same day. I would defiantly recommend them for any Air Conditioning or Heating (HVAC) project that needs the work to be done right.

Response from the owner

Thanks for taking time to review us, We appreciate your business and your kind words, we look forward to helping you out in the future —-Justin

5.0 Torrie Lee April 2023 via Google
Service Heroes came out and serviced our HVAC system and switched our filters out .. they were punctual and professional and super friendly . They even put stickers on each unit with a QR code to scan to keep up with our services which was super cool and up to date with modern technology. We put the call in and they were able to schedule the service within the same week ... our AC was kicking after the service. Our heater was also kicking during the winter temperatures. I highly recommend this company and not to mention it's family owned and operated so that makes it that much better ... if you are in need of anything I highly recommend them... they had also serviced my condo a few years ago before we sold it and moved to Simi and they provided our insulation to cut down on the usage of our heater and AC unit ... they provide a number of services... you won't be disappointed by this company so if you are in need ... for sure give them a call!

Response from the owner

Thanks Torrie! Your review makes an impact on future clients looking into our company. We value that and even more so we value you!

5.0 Joe Chan April 2023 via Google
I recently had the pleasure of using Service Heroes to service my home's air conditioning/heating unit. From start to finish, my experience was exceptional! The company's customer service team was incredibly friendly and professional in helping me schedule an appointment. They accommodated my busy schedule and ensured that someone was available to come out to take a look at my unit in a timely manner. Justin and Jonathon were knowledgeable and thorough. They took the time to answer my questions and explain the work that needed to be done. They were both professional and personable, making it a pleasant experience. My air conditioning/heating unit is now working better than ever! Service Heroes went above and beyond to ensure that everything was working correctly, and I couldn't be happier with the results. Overall, I am extremely impressed with Service Heroes and their commitment to providing exceptional service. I highly recommend them to anyone in need of HVAC services, and I will definitely be using them in the future!

Response from the owner

Thanks for leaving some feedback Joe, We definitely appreciate it!

5.0 Steve Franzmann March 2023 via Google
Justin is a great guy and I would recommend him for any heating and AC work. He is respectful and professional. He and his crew did some work at our family's home in the Valley and we were impressed with the professionalism and expertise. Honest and hard-working, family-run business! They really care about doing a good job. Way to go Service Heroes!!

Response from the owner

Thanks for the review Steve

5.0 Fernando Espinoza March 2023 via Google
Justin is a real heroe!!! My furnace stopped working 3 weeks ago when the temperature was hitting the low 40’s , called a couple companies to get an estimate and they suggested we change the whole unit :(, I the called Justin for a third opinion and he was great, explained to me the possible problem and even tried to troubleshoot my issue over the phone, me not being really handy couldn’t perform the task, so he told me he would be at my house in 30 minutes an he was here on time, he found the issue quickly and fixed in no time, he is really honest and knowledgeable, hands down the best experience, I’ll be recommending Justin to all my family and clients 🙏🏼

Response from the owner

Thanks Fernando!

5.0 Aiyana Parra March 2023 via Google
Recently became new homeowners and our HVAC unit gave out. A friend heard about Service Heroes from a neighbor and recommended we try them out. I'm so grateful I gave them a call- they came out the next morning to inspect our unit and completed the repairs during the same visit! I loved how they took the time to approach us about our wishes once they throughly explained the issues and costs involved. It's been so nice having heat again and knowing we can rely on a company with honest, professional, and knowledgeable service. Thanks a ton, Service Heroes! I'll definitely recommend this company!

Response from the owner

Thanks Aiyana, I remember when we first bought our house, we had a lot of repairs to do with very little money so we had very little room for error when it came to hiring the right people, congrats on the new home and we are happy to be a part of the upgrades going on there.

5.0 Ryan Mannon February 2023 via Google
"Justin and his team at Service Heroes did an outstanding job installing our new HVAC system. From start to finish, they were professional, courteous, and incredibly efficient. Their expertise in the field was evident, and they were able to answer all of our questions with ease. They worked diligently to ensure that the installation was completed on time and to our complete satisfaction. We were thoroughly impressed with their workmanship and attention to detail, and would highly recommend them to anyone in need of HVAC services. Thank you, Justin and team, for a job well done!"

Response from the owner

Ryan, I can’t thank you enough for your continued use of our services, thanks for the feedback

5.0 lindsey liggera May 2022 via Google
Service heroes was awesome, so glad we found them! After 2 companies showed up and said I needed to get the whole system replaced, I finally contacted my manufacturer and they referred me to service heroes. They were able to schedule me the next day, showed up in the window,. They explained to me that there was room for improvement with my system design but said they could fix it rather than replace it because I didn't have the money for a new unit. I didn't feel like I was under the gun with them. They basically explained that my unit wasn't the right size for my house but they were able to get it up and running so I can now save up to get the proper size unit soon!

Response from the owner

Thanks for the time it took to leave some feedback on your service repair Lindsey, Options are always a nice thing to have when budgeting, glad we could help.

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