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HVAC Standish, California

Advanced Comfort Control, Inc. Heating, Cooling & Electrical

4.8 (53)

Advanced Comfort Control, Inc. Heating, Cooling & Electrical, 470-755, Co Rd A3, Standish, CA 96128

Advanced Comfort Control, Inc. Heating, Cooling & Electrical — photo 1

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4.8 on Google (53)

1.0 Nate Shoemaker March 2024 via Google
Hahaha these reviews are all fake!!! Watch how long this one lasts lol. After getting a quote for $17,000 for a heat pump that shouldn't cost any more than six seven or eight depending on how much the labor is marked up I started reading reviews. After reading one too many very obviously fake reviews on Google I mozied on over to Yelp. Let's just say a good portion of the reviews on Yelp seem to be from real customers and they don't seem very happy. 😉 Edit - since someone from this business responded, I will have to address their response. Obviously I have no way of knowing if your reviews are real or not so there's not much I can do but speculate. The one thing I do know is we were quoted $17,000 for a heat pump. The quote was not itemized, as was the complaint of several of the reviewers previously mentioned. My question to the business is this- was the 17,000 heat pump quote I received an error or were you genuinely quoting me $17,000 for a heat pump? If so maybe you can give me an itemized estimate for the internet to see lol. If you need more identifying information as to the address that you quoted it to just let me know and I will call with it.

Response from the owner

Hello Mr. Shoemaker, I am the real person who personally responds to all of our very real Google reviews. Google, in conjunction with business owners, goes to great lengths to ensure reviews are authentic. I found your assumption we’d remove your bad review amusing as you can clearly see, as you yourself pointed out, that we do have some and they are all still there. As to your assertion that “a good portion of” our few Yelp reviews seem to be from customers who “don’t seem very happy,” I’d like to point out that we only have 5 reviews on Yelp, 3 of which are 5 star reviews. But, probably the worst thing about your review, Nate Shoemaker, is that we have no customer on our books by that name, so I can only conclude that YOUR REVIEW, sir, is what’s really FAKE!

5.0 Sarah Gazelystare February 2024 via Google
Excellent work and very professional and friendly. They presented us with various options available for our needs, primarily energy efficiency, and helped us settle on the best system for our home. Kept me posted on the progress of the installation, and walked me through the whole system once it was installed. Highly recommend!!!

Response from the owner

Thank you! We are so pleased hear your experience was good start to finish.

5.0 Gigi Acker December 2023 via Google
Very impressed with the team at ACC. Our heater failed and we were able to schedule an appointment for Sunday. Very knowledgeable, personable, and communicative team. I appreciate their attention to detail and customer service.

Response from the owner

Thank you! We are glad that we were able to help you when you needed it. 👍

5.0 Roxana Ruble December 2023 via Google
I want to thank the team at Advanced Comfort Control for their excellent service. Our furnace went out and they were able to remove the old one and install the new one. The team were professional and experts in the work they performed. It was a pleasure to have these young men in our home. Again... Thank You! Roxana Ruble

Response from the owner

Happy to hear from another happy customer. It’s always nice to know our staff is doing a great job. Thank you!

5.0 Steve Hunter November 2023 via Google
Very happy with the job by Advanced Comfort Control. I needed to make last minute changes to the project and the crew accommodated my request's with courteous professional work. I highly recommend this company.

Response from the owner

Thank you! Happy to hear you had a great experience and our staff was able to take care of the needed changes.

5.0 Bill Light November 2023 via Google
We needed a furnace tune up on our older home system. I looked at the reviews and was impressed with comments. So I scheduled service with them. What a great experience! Starting with Julie ( office ) was super wonderful and then technician Caleb couldn’t have been a nicer person. Extremely professional, knowledgeable and super personable! We will certainly be using them from now on and purchase from them when we upgrade in the spring. Great company & personnel.

Response from the owner

Thank you for taking your time to leave us this great review! We are always glad to hear our staff did well and our customer is happy.

5.0 Georgia Knutsen September 2023 via Google
We had a problem with our instant hot water heater. I called Advanced Comfort Control and Julie was very helpful and had Colby and Colter come out. They were able to diagnose our problem. They were courteous and very helpful. We were given a bid for repair or replacement of our old heater in a timely manner. We decided to replace the hot water heater. John came and replaced the water heater. He was courteous, efficient and helpful. On each visit the mechanics from ACC kept us informed of their time of arrival and if they were going to be late. We are very pleased with the service we received. We highly recommend this company.

Response from the owner

We are very proud of our team and so pleased to hear you hey did a great job for you. Thank you sharing this lovely review.

5.0 Larry Keeshan July 2023 via Google
I recently engaged Advanced Comfort Control for a very substantial project at a home in the Sierra Nevada mountains. It involved replacing the propane-based furnace system with a heat pump system for both heating and air; replacing the ducting for the old system; replacing the propane water heater with a heat pump water heater; and a variety of electrical upgrades necessary for the former and for new appliances we planned to install. Their work was superb in every respect. It began with a very thoughtful analysis of my needs, extensive discussion of the alternatives, and a willingness to answer the many questions I had on the details. They then prepared fixed-price proposals that spelled out very clearly the work that would be done. One person at the company then handled the scheduling and management of the project, keeping me informed of what was going to be done by whom and when. I received a weekly email that summarized the work that had been completed that week and what was next on the list. The communication was clear, timely and extremely useful. I have worked with many contractors over the years in a variety of locales in California. I have never seen anyone as competent, well-organized, and communicative as the people I dealt with at Advanced Comfort. Importantly, they were also up to date on the latest technology in all of the areas where I needed help. I recommend them highly and without reservation.

Response from the owner

Thank you so much for taking time out of your day to post such a great review. It has been our pleasure to be able to take care of your home’s needs and get to know you in the process.

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