Hahaha these reviews are all fake!!! Watch how long this one lasts lol. After getting a quote for $17,000 for a heat pump that shouldn't cost any more than six seven or eight depending on how much the labor is marked up I started reading reviews. After reading one too many very obviously fake reviews on Google I mozied on over to Yelp. Let's just say a good portion of the reviews on Yelp seem to be from real customers and they don't seem very happy. 😉 Edit - since someone from this business responded, I will have to address their response. Obviously I have no way of knowing if your reviews are real or not so there's not much I can do but speculate. The one thing I do know is we were quoted $17,000 for a heat pump. The quote was not itemized, as was the complaint of several of the reviewers previously mentioned. My question to the business is this- was the 17,000 heat pump quote I received an error or were you genuinely quoting me $17,000 for a heat pump? If so maybe you can give me an itemized estimate for the internet to see lol. If you need more identifying information as to the address that you quoted it to just let me know and I will call with it.
Response from the owner
Hello Mr. Shoemaker, I am the real person who personally responds to all of our very real Google reviews. Google, in conjunction with business owners, goes to great lengths to ensure reviews are authentic. I found your assumption we’d remove your bad review amusing as you can clearly see, as you yourself pointed out, that we do have some and they are all still there. As to your assertion that “a good portion of” our few Yelp reviews seem to be from customers who “don’t seem very happy,” I’d like to point out that we only have 5 reviews on Yelp, 3 of which are 5 star reviews. But, probably the worst thing about your review, Nate Shoemaker, is that we have no customer on our books by that name, so I can only conclude that YOUR REVIEW, sir, is what’s really FAKE!