Tom's Heating & Air Conditioning

Tom's Tech man showed up right on time and quickly diagnosed the problem..after explaining the problem and exploring all my options.. problem solved all inside a 45 minute window

Tom's does it all when you need Heat or Air call them. Thanks Chris. "We're happy for the guidance you gave for our visit today". Very professional, on time and provides good quality service for our heat and air needs. It is certainly worth every dollar to keep that Fall/Spring schedule with Tom's Heat and Air.

Wow! I’m not easily impressed… but Brad came out immediately on an issue. Updated the software, replaced the thermostat… Highly Professional, great communications!! FIVE STARS!! Jeff Beauchamp Van Buren

Yes I used them on June 6. The tech they sent out didn't know what he was doing. Put a new part on because of a lightenig strike. Said it was an electrical problem. Had an electricatrician come out. He couldn't find anything wrong. I had another air tech come out. The tech Tom's heat and air sent out put a part back in backwards and didn't flip a switch right. I went three weeks without air because of Tom's. I will never use them ever again. I think the least they could do is refund my money the whole $284 I paid them for what their tech did. I hope they don't do this to anyone else.

My Technician Chris was quick and responsive. Arrived within 30-45 minutes after I called. Told me exactly what the problem was and got it fixed. He was very professional. Only downfall is the company (not the tech) is way to pricey. Charged me almost $293 just to change the thermostat, and that was with the membership. If I hadn’t done the membership it was going to be over $400 to change the thermostat. It was after hours, and that was a few for that which I was okay with, but almost $200 for a thermostat blew my mind.

Showed up on time. The technician was friendly, professional, knowledgeable and paid attention to details. Dutifully took care of all the repairs. The only downside is, I think the mark up on the parts were a tad more expensive than they should have been.

First brand new TRANE AC&Heat, Got here early enough to have the whole install done and running cold air by 3PM. No problems, and the guys left the place like it was when they arrived. I've dealt with this company for Years, can beat their price, service, and kindness. Chris Dolan Thaxton Va

This is our go-to place for all of our HVAC needs. Our AC went out on a very hot and humid day. Mike pulled in our drive within an hour on a Friday evening. He had all the parts with him to fix our AC. They have the best, most professional service of any company I know. Reasonable priced too.