5 Star Plumbing Heating & AC

When I told James that I was a teacher and had to take time off to meet him, he was prompt in his arrival time, great customer service, and very professional. He does high quality work. I highly recommend him.

5 Star Company is excellent to work with. Professional and on time. I highly recommend them.

James was amazing at getting the central heater back on, such amazing customer service! I highly recommend him

I don't think this place is in business anymore. I called on a Friday and a guy answered and said he could come to my place on Monday between 3-5. He never showed up. I called back the next week on Monday (an entire week after the no show) and no one answered, so I left a voicemail. I didn't get a return call so I called back Wednesday morning and no one answered. I called back Wednesday afternoon, no answer. I called back Friday and left another voicemail because no one answered. It's officially been eight days since my last voicemail and fifteen days since the missed appointment without hearing from them, so I think they went out of business.

They answered the phone and someone was here before the end of the day. My 30 year old heater installed in a small attic crawl space was not heating. They found the problem of a broken $60 part and charged a reasonable amount for labor. Was toasty warm in my home by nightfall. Thank you so very much, 5 Star Plumbing, Heating, and Air Conditioning. You deserve your name!

A safety venting switch had tripped. He reset it in under 3 minutes and did not charge. Was very nice. I dont begrudge anyone charging for a service call, even for a tiny job, but this kind of responsiveness gauntees I'll call them for the BIG jobs. THANK YOU.

John and Ramiro showed up on time and fixed my gas leak within two hours. Before calling 5 Star Plumbing, I received a $3,800 quote by another plumbing company in town to repair the gas leak. That is when I knew I needed to call around for another plumber. 5 Star Plumbing was able to repair my gas leak for a fraction of the cost. I can’t thank them enough for being responsive, fixing the leak, and saving me thousands of dollars.

They installed central heat in a 2 story 115 yr old Victorian for me. Wonderful job. They also maintain doing annual service on all heaters in my rentals and home. Today replaced a thermostat. Responsive, professional, I highly recommend them.