5.0 Tiffany Casson April 2024 via Google
My parents heater had started to give us trouble and so I made an appointment with Pearce Heating and Air to come out to look at what was going on. Unfortunately, it was an issue that would not always replicate itself so the first time a technician came out he couldn’t diagnose a problem. When I called back, they sent out Derrick, who is a senior technician, and through discussions with him we decided the unit needed to be replaced. Since it was 25 years old, we didn’t want to put a bunch of money into replacing parts that we weren’t sure would fix the issue. Two days later, the install was completed by Roscoe and Anthony. They were wonderful, did a super job, cleaned up after themselves, and answered any and all questions my parents had. The whole process from beginning to end has been wonderful and Pearce made it very easy for us. I highly recommend. Thank you Pearce!
Response from the owner
Thank you for taking the time to write us a great review, Tiffany, we're so glad we could help with your install!