I kept seeing reviews that they are upfront with pricing but the individual who answered the phone said that she wasn’t allowed to tell me an average price of a replacement of a toilet. Wanted a $75 service fee first.
Response from the owner
Hello Kristina. We are sorry to receive this type of feedback. Just need to let you know we absolutely do provide upfront pricing but we can't give pricing on any job over the phone. We do charge $79 to come out and take a look at the job so we can provide you a fair upfront price. The toilet replacement that you wanted an estimate for over the phone varies based on age of home, style of toilet, location and condition of current shut off valve. This is not about just collecting a service fee this is about what is fair for our company and the customer.