We've been using them for years. Our basement flooded last week, and they were able to come out the same day! Kyle and his partner (I didn't catch his name) worked tirelessly to drain the basement, install a new sump pump, and water heater. My hat is off to Kyle! Thank you so much! We just had a follow up appointment with Kyle and Liz. They were wonderful and asked if we had any concerns (we did not, due to their fantastic job!). Again, thank you for your hard work and dedication!
Response from the owner
Hello MLC, we greatly appreciate your review and the time you took to share your positive experience with us. Our technicians always strive to provide top-notch service, and we're delighted to hear how Kyle, Liz, and the rest of our team exceeded your expectations, especially in dealing with your basement flooding. It's because of customers like you that we are able to consistently deliver high-quality work. We truly value your continued patronage of Mr Rooter of Middletown. Thanks again for your kind words and we look forward to serving any future plumbing needs you have!