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Plumbing Ruskin, Florida

Trust EB Plumbing Services, LLC

4.8 (129)

Trust EB Plumbing Services, LLC, 906 N U.S. Hwy 41 Unit A, Ruskin, FL 33570

Trust EB Plumbing Services, LLC — photo 1

From the review pages

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4.8 on Google (129)

5.0 AT May 2024 via Google
Thank you Eli & your team, for fixing the leak outside my house. I appreciate your professionalism, great tips and services. You will be my go to from now on.
5.0 Kathryn Elms May 2024 via Google
Eddie did a phenomenal job! I was so worried what I needed done would have turned into a huge ordeal but everything was taken care of in mere hours. Eddie is friendly and really easy to talk to, I recommend EB Plumbing for sure but you've got a great experience coming if Eddie is your technician 💪🏻
5.0 zakeria boyd April 2024 via Google
Eddie was very nice . He came to fix my toilet . He was very helpful and I will definitely request him again . Thank you so much 10 out 10.
5.0 Maria Canty April 2024 via Google
I've been using Trust EB Plumbing service for years since they first open and it was just the owner Eli. You really can trust them. So nice, great communication, punctual. We will only use them. Eli is amazing and has done a couple jobs for us. Eddy did our last job and he is great as well. Highly recommend.
5.0 Cynthia Morales February 2024 via Google
They provided same day service. Dewey was very polite and professional. He quickly identified the issue and fixed it. Overall great experience and would definitely recommend this company.

Response from the owner

Dear Cynthia, we are glad to hear we provided you with same-day & professional service! We appreciate the feedback and will have Dewey read your kind words as well. We would love to work with you again!

5.0 Craig C January 2024 via Google
Contracted this company for a small job for my kitchen sink valves. Eli did the work, very good job, excellent craftsmanship and genuinely honest company. I will recommend them to all my friends with my community. They are trustworthy.

Response from the owner

Dear Craig, thank you for your feedback on your experience with our company, as well as recommending us in your review! We’re glad we made your experience with us a great one to remember and will be happy to help you again!

1.0 Orin Maher January 2024 via Google
I contacted Trust EB Plumbing to install a new bathtub and deck mounted faucet set. I specifically requested Eli (the owner) to do the job. I was told I would have to pay an additional $100 to which I agreed because I was told Eli is a licensed plumber. The tub enclosure was empty and cleaned ready for their work. Eli told my husband he was going to install new brass fittings under our bathroom sink (where the tub plumbing originates). I gave Eli the faucet set with the directions, which he didn’t want to bother reading. We had the brand new tub and drain kit for them to install. After about an hour Eli told me he was leaving his assistant to do the job. I told him to take his worker with him and was angry because at that time I was still under the impression Eli was a licensed plumber. He remained with his worker. They completed the job. I paid by check. I used the tub about 5 days later and noticed the water pressure was quite low and was concerned there might be a leak under the tub. Eli returned with a different assistant Dewey. I asked Dewey if he was a licensed Plumber and he said no he works under Eli’s license. Eli believed the pressure to be ok. After realizing there was a problem and knowing my husband just installed new faucets in both bathrooms and our kitchen sink I searched how to test water pressure. The answer - get a one liter bottle and timer it should fill in 6 seconds. All my other faucets did however the faucet Eli installed took 9 seconds. They put painters tape on the tub surround, disconnected the top portion of the faucets and left. Realizing Eli seemed stumped I then looked up his licenses to learn that he is NOT a LICENSED PLUMBER, as he told us numerous times, but only has a business license with Hillsborough County. His guarantee is useless as he refuses to refund my money, able to fix the problem or return my calls. I gave him a week. I have since had a LICENSED PLUMBER review his work and no surprise Eli installed cheap plastic fittings under my bathroom sink (not brass as he told us he would use) and the hookups to the tub faucet set were not changed out as he said he would do (they are 20 years old). Honesty seems to be nonexistent with this company. Worst of all he drilled holes in the tub deck putting the diverter and handheld shower in the front and the faucet and hot/cold knobs far from the diverter on the side. Had he read the directions I gave him that came with the faucet, he would have realized how it works and that the layout he used would create a problem. The reason we hired a plumber is so that my husband wouldn’t have to do the work and I wouldn’t have to spend countless hours searching for solutions to the problem Eli and Trust EB Plumbing foisted upon us. I paid $1,366 to Trust EB Plumbing, $1,010 for the faucet and $2,200 + for the tub and drain kit. All this money, time and aggravation all because I wanted to believe Eli and the 5-star reviews I saw online. SAVE YOURSELF AND HIRE A REAL HONEST LICENSED PLUMBER.
5.0 Paul Smith May 2023 via Google
Eddie from Trust EB Plumbing was very courteous professional and knowledgeable! Took care of all my plumbing needs and replacement of shut offs and leaks! I will always use them in the future for all my plumbing needs without hesitation. Very fair pricing and no surprises! Thanks to Sully as well!

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