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Plumbing South Windsor, Connecticut

W.B. Dickenson Plumbing, Heating & Remodeling

4.5 (65)

W.B. Dickenson Plumbing, Heating & Remodeling, 53 Commerce Way, South Windsor, CT 06074

W.B. Dickenson Plumbing, Heating & Remodeling — photo 1

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4.5 on Google (65)

5.0 Tish DeMay May 2024 via Google
I can't say enough good things about W B Dickenson!. From the dispatcher to plumbers. ZAC & CHRIS ROCK!!! Friendly, knowledgeable & quick. They really did great job with sewer main. Highly Recommend this company!
5.0 Michael Wright April 2024 via Google
I would like to thank T.J. McLaughlin, Zac the Plumber On Call, and the business of W.B. Dickenson for their expertise, professionalism, prompt response on Saturday evening (4/6/2024) due to a sump pump failure which resulted in several inches of ground water in my basement. I highly recommend them and will definitely utilize their services again in the future.
5.0 Chris Layer March 2024 via Google
my husband and I have used W. B. Dickenson Plumbing for many years and have always been happy with their work. We would highly recommend them. They are fairly priced and always friendly and always clean up before leaving. Lucy and Chris Layer
5.0 Paula Bacolini March 2024 via Google
I called W. D. Dickerson in search of a plumber, as my plumber had retired. I was very pleased with the prompt response I received from Debbie B., Office Manager, who answered my questions, asked me to send her photos of each problem, contacted the plumber & gave me an estimate. She was so easy to talk with, and she responded so quickly to my phone calls. She made me feel very comfortable, telling me of the plumber’s experience. Chris W, the plumber, was very kind & considerate. When I requested, without any hesitation, he wore booties over his shoes & a mask, which I provided, for my health as I have asthma. I wore a mask too. He was knowledgeable and worked quickly and steadily. He replaced bolts in 2 tanks, 2 flappers, & a flusher handle, cartridge in kitchen faucet, 2 hoses to washing machine & the Symons on/off switch. I received a fair price for the job and hours spent. I’m very satisfied with the work. I would highly recommend, Chris W. Thank you so much, Paula Bacolini
5.0 Sharon Desjarlais March 2024 via Google
Our pedestal sink was leaking, and Les came and did a fantastic job with the repair. It was a fairly small space in which to work, so I imagine it was frustrating, but Les kept at it, and our sink works beautifully now. Very pleased with all of our interactions with him! I'd also like to thank Tyler who has been to our home twice. Once he had to repair a vent pipe that fell through our ceiling. This repair required him to work in our very hot attic in August. For the second repair, Tyler had to replace a very old toilet that was very uncooperative. During both repairs, Tyler kept a positive attitude, was polite, and did a great job with clean up. Again, we were very pleased with his work. While she did not do any repairs for us, I also appreciate how patient and helpful Debbie was every time I called. She answers the phone with a pleasant voice, she answers questions thoroughly, and she is efficient. She gives a great first impression of the company.

Response from the owner

Hi Sharon! Thank you so much for the review and the praise for my men. They're both great assets to our company and will be happy to hear of your praise. We look forward to helping you again in the future!

5.0 Patricia Albert January 2024 via Google
We had a substantial leak in a pipe with water leaking through the ceiling. WB Dickenson was recommended. Out of three, they were the only plumbing company that we called in the evening who answered the call. A technician was sent out the next morning. Les was excellent: very profession, knowledgeable and nice guy! Found the problem quickly; pricing reasonable. Will definitely use WB Dickenson again and will recommend to friends and family.

Response from the owner

Thank you Patricia for the feedback. I'm happy we were able to help with your problem. Les & the rest of the team look forward to helping you in the future!

5.0 Rebecca Okrant January 2024 via Google
From beginning phone call to office to completion of work, WB Dickenson was excellent. The technician came the next day, analyzed the problem, discussed it with me, & did an excellent job in replacing several plumbing pipes on our 36 year old boiler. The cost was very competitive too. I would highly recommend this plumbing company.

Response from the owner

Thank you Rebecca for the glaring review. It's always nice to be able to make a repair on an old system and give it some more life. Don't hesitate to call us when it does need replacing! ;) But for now, enjoy it!

5.0 Jane Jachym December 2023 via Google
We are thrilled with our bathroom remodel. Once we decided to go with W.B. Dickenson, the whole process was wonderful: from the beginning design with T.J. to the expert craftsmanship of the installers, plumber, etc. They are a remarkable team and they do an awesome job. We are so glad we found W.B. Dickenson Plumbing, Heating, and Remodeling.

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