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Roofing Roswell, Georgia

Best Case Roofing

4.9 (52)
Call +16782643389 bestcaseroofing.com ↗

Best Case Roofing, 570 W Crossville Rd Suite 203, Roswell, GA 30075

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4.9 on Google (52)

5.0 William Pembroke May 2024 via Google
Best case roofing did a really good job for us. They were able to juggle the start date while we waited for the HoA approval and we’re still able to finish on time. We had one leak and they came over the same day we called and got it repaired.

Response from the owner

Thank you so much for your positive review, William! We're thrilled to hear that you were pleased with our flexibility and timely completion of your roofing project. We understand how important it is to address issues promptly, and we're glad we could quickly resolve the leak. Looking forward to serving you again in the future!

5.0 Melissa Morrison April 2024 via Google
Elliot Z. with Best Case Roofing did an amazing job on my complete roof and gutter replacement. He was courteous and timely with samples and scheduling. He was able to work quickly with my insurance as my adjuster trusted his thorough evaluation more than their appraiser that they sent out. The job was completed promptly. I would highly recommend calling Elliot Z. with Best Case roofing.

Response from the owner

Thank you so much for your glowing review! We are delighted to hear about your excellent experience with Elliot and Best Case Roofing. His commitment to professionalism and efficiency is something we take great pride in. It's fantastic to know he could facilitate a smooth process with your insurance to ensure a swift and satisfactory completion of your roofing and gutter project. We truly appreciate your recommendation and look forward to the opportunity to serve you again. Thank you for choosing us for your roofing needs!

5.0 Hannah Gallup April 2024 via Google
I recently had the pleasure of working with Elliott Zimmerman from Best Case for a roofing project, and I couldn't be happier with the service I received. From start to finish, the experience was exceptional. Firstly, Elliott was incredibly knowledgeable about the products and services offered by the company. He took the time to thoroughly explain the different roofing options available to me, including the materials used, the durability of each option, and the cost involved. His expertise helped me make an informed decision that I feel confident about. Moreover, Elliott was professional and courteous throughout the entire process. He was prompt in responding to my inquiries and was always available to address any concerns or questions I had. His communication skills are truly commendable, as he kept me updated on the progress of the project every step of the way. What truly impressed me, however, was Elliott's commitment to customer satisfaction. He went above and beyond to ensure that the roofing installation was completed to the highest standards. He supervised the work closely and made sure that every detail was taken care of, resulting in a flawless finished product. Thanks to Elliott's dedication and expertise, I now have a beautiful, durable roof that I can rely on for years to come. I highly recommend him to anyone in need of roofing services. If you're looking for a knowledgeable, professional, and reliable salesman, look no further than Best Case Roofing Overall, my experience with Elliott was outstanding, and I wouldn't hesitate to give him five stars. Thank you for exceeding my expectations and providing top-notch service!

Response from the owner

Thank you for taking the time to share your positive experience with Elliott and our team at Best Case Roofing! We're thrilled to hear that you felt well-informed and supported throughout your roofing project. Elliott's dedication to providing comprehensive explanations and maintaining open communication is a cornerstone of our customer service. We're especially pleased to know that his attention to detail and commitment to quality left you with a durable and beautiful roof. Your recommendation means the world to us, and we look forward to serving you again in the future. Thank you for choosing Best Case Roofing!

5.0 Nanette Lee February 2024 via Google
Best Case Roofing did an excellent job on replacing our roof! The team was very polite and professional and so fast! Matt and Luke were a pleasure to work with, too, throughout the whole project! We are really delighted to refer this company!

Response from the owner

Thank you so much, Nanette, for taking the time to leave us this wonderful review! We are thrilled to hear that you were satisfied with the work we did on your roof. It was our pleasure to work with you, and we're glad that Matt and Luke could make the process smooth and enjoyable for you. We take great pride in the professionalism and efficiency of our team, and your feedback is incredibly valuable to us. We look forward to serving you again in the future, and we're grateful for your willingness to refer us to others. Thank you for choosing Best Case Roofing!

5.0 Karen Zimmerman January 2024 via Google
Just had an awesome experience with Best Case Roofing. Elliott Zimmerman, the project manager made the whole process from start to finish as stress free as it could possible be. Elliott came out did an inspection, contacted my insurance company, met with the adjuster, determined storm damage and aided me in choosing the right color shingle for my house. I was in contact with Elliott throughout the entire process. I am extremely impressed with their craftsmanship & professional service of Best Case Roofing & the team of professionals they employ!! Would recommend them to all my friends!!

Response from the owner

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your excellent experience with Elliott Zimmerman and the rest of our team at Best Case Roofing. It's our top priority to make the roofing process as stress-free and smooth as possible, and we're glad to know we achieved this with your project. Your satisfaction with the craftsmanship and the professional service you received is immensely gratifying for us. We always strive to maintain high standards, and feedback like yours is a great encouragement to our team. We're also grateful for your recommendation to your friends. This is the highest compliment we could receive, and it motivates us to continue delivering top-notch service. Should you need any further assistance or have another project in the future, please don't hesitate to reach out to us. We look forward to the opportunity to serve you again!

4.0 Ken Ferguson January 2024 via Google
I wasn’t surprised when Elliot and Robert rang my doorbell as they walked the neighborhood after a big storm. They were both pleasant and professional as they pointed out the issues with my roof that they could see from the street. They convinced me to let them have a closer look and returned from the roof with photos showing the storm damage that would lead to leaks. Elliot took care of everything from there… from documenting the damage to dealing with my insurer to selecting the materials to having the job done and cleaned up in a single day. Amazing! But, the real test is always what kind of support a company provides after the job is done. When I noticed leaves being hard to clear from the gutters I called Elliot who had Matt, the after sales crew leader contact me and send a crew out to trim back the tiles and clear the gutters. Turned out the problem was caused by a combination of the narrow width of 30-year-old gutters and new roofing codes that they fixed as best as they could. Overall, I’d highly recommend Elliot and the team at Best Case.

Response from the owner

Dear Ken Ferguson, Thank you for sharing such a detailed and positive review of your experience with Best Case Roofing. We are truly delighted to hear how satisfied you are with the work done by Elliot, Robert, Matt, and the rest of our team. We pride ourselves on our professionalism and commitment to customer satisfaction, so knowing that we met your expectations from the initial assessment to the post-service follow-up is very rewarding for us. It's our goal to ensure that every aspect of our service, especially dealing with unexpected issues like the one you encountered with your gutters, is handled promptly and efficiently. Your recommendation means a great deal to us, as we strive to provide the best possible service to our customers. We're thrilled to have been able to assist you and are here for any future needs you may have. Again, thank you for choosing Best Case Roofing and for taking the time to write this review. We look forward to serving you again in the future!

5.0 Emma Neyland December 2023 via Google
I would recommend Best Case to anyone looking to replace their roof. Luke is a fantastic project manager and goes above and beyond for his customers. He is very knowledgeable about the whole process, reliable, and responsive. He has replaced several of the roofs in our neighborhood, and I can tell a noticeable difference in the community as I drive by.

Response from the owner

Thank you so much for your glowing review and recommendation! We're thrilled to hear about your excellent experience with Luke and the impact our work has had on your neighborhood. It's fantastic to know that Luke's knowledge, reliability, and responsiveness stood out to you during the process of replacing your roof. We believe that having a project manager who goes above and beyond is key to a successful project and a positive customer experience, and it's great to hear Luke embodies these qualities. Hearing that you can see a noticeable difference in the community is especially rewarding for us. It's our aim to not only provide individual solutions but also contribute positively to the wider community. Your feedback is incredibly valuable to us, and we're grateful for your support. Should you or your neighbors need any more assistance in the future, we're just a call away. Thank you for choosing Best Case Roofing, and we look forward to the opportunity to serve you and your community again.

5.0 Kristen Hunter August 2023 via Google
Elliott Zimmerman did an excellent job of walking us through the process of getting a new roof. He was there every step of the way to help us with filing a claim with insurance to picking out shingles and seeing it through to the finished product. We even got upgrades paid for so our roof would be up to code. If you are even considering a new roof I would highly recommend calling elliott to at least get a free consultation!

Response from the owner

Thank you so much for taking the time to share your wonderful experience with Elliott Zimmerman and Best Case Roofing! We're thrilled to hear that Elliott provided you with excellent guidance and support throughout the process of getting your new roof. Elliott takes great pride in assisting our clients, from the initial steps of filing an insurance claim to ensuring that the final product meets your expectations and local building codes. We're pleased that you were able to benefit from some upgrades to bring your roof up to code as well. Your recommendation for others to reach out for a free consultation is greatly appreciated. We're always here to provide expert advice and quality service to those considering a new roof. If you ever have any more roofing needs or questions in the future, please don't hesitate to reach out. Thank you for choosing Best Case Roofing, and we wish you many years of enjoyment with your new roof! Best regards, Casey Owner, Best Case Roofing

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