On 8/5/23 A&S roofing approached me in my yard while I was working outside. They offered a free quote and roof inspection. I accepted and the woman, Kay, told me I had to sign a form to allow them to get on my roof. I signed the form, they inspected my roof, reached out to my insurance and they provided a quote. Their quote was by far the most expensive ($20,164.72) than the next most expensive, and their quote would be for them using the cheapest 3 tab shingles. Today, 4/8/24, a debt collector left me a harassing voicemail, threatening to call companies at which I do not work. I began making phone calls to find out why this person was calling me and discovered than A&S roofing was claiming I owed them 5014.18 for work that they did not perform, under the guise of a “free quote”. Please avoid this company at all costs and do not sign anything they give you. Their representatives lie about what you are signing so they can later scam you using their “free quotes”. Maybe this company is just really hard up for cash, using this tactic gives me the impression the business is struggling it also looks like this company was almost administratively dissolved by the state in 2023. *EDIT* this is in response to the companies response to my honest review. I recommend doing research before slandering your potential customers online. I in no way committed insurance fraud. My roof was completed on September 29th, 2023 by Roof Georgia (images attached). This is yet another example of shady business practices by trying to discredit valid reviews of your business. It is also noted that you chose not to address the fact that you have sent a debt collector after me for work that your company did not complete. Buyer beware, do not sign anything this company provides you for their “free quotes”. They will rope you in to a contact without your full knowledge for 20% of the work on their quote regardless if you use them or not. These quotes are not free, they are a scam to get money for no work done. Additionally you just stated you do not offer 3 tab shingles, please see attached quote sent from A&S that literally states the fact that they were proposing the use of 3 tab shingles. CLEARLY THIS COMPANY IS DISHONEST
Response from the owner
Thank you for taking the time to share your feedback. We appreciate the opportunity to address the concerns you've raised and provide clarification on the matter Upon reviewing your review, it appears there may be some misunderstanding regarding the circumstances surrounding our business relationship. We understand your concern, and it's important to clarify that you, the customer, committed insurance fraud. We take any allegations of fraud very seriously and abide by strict ethical standards in all our dealings. Secondly, it's important to note that we operate based on the scope of work provided by the insurance company. Our process involves working within the parameters outlined in the insurance policy and the associated scope of work. We did not provide an “expensive quote” we work based on the insurance scope, and the insurance scope only. We as a company have never installed 3 tab shingles, and have always upgraded for free all our customers with the best shingle in the market with the best warranty. This was a matter of the client trying to keep the money that the insurance awarded upon us approving this claim. We worked hard for the approval and after weeks and months of fighting with the insurance. The customer decided to go to the cheapest option after we completed the approval. We welcome people to ask for any further inquiries or discussions about this situation. Transparency is essential to resolving misunderstandings, and we are fully prepared to provide any necessary proof or documentation to support our position.