I wish zero stars was an option. We have been waiting MONTHS for 2 missing screens for our windows that were installed in Feb. We have left messages etc and when we finally got a call back we’re lied to saying they have been trying to get to reach us. Ummm…I am not stupid. There are NO missed calls, NO emails. All I want is our missing screens and for the new sliding door to be looked at. Is that too much to ask for?
Response from the owner
Hello, all of our calls are recorded for quality and training purposes. I just checked our call recordings and we did speak to you on May 3rd updating you on the status of your screens. Our project manager “Doug” will be calling you tomorrow morning to get this issue resolved. Thank you for your patience.